Map
Detailed Information
- Place Types Plumber
- Address 323 Spencer Ln, San Antonio, TX 78201, USA
- Coordinate 29.4846758,-98.5419761
- Website http://www.allprotexas.com/
- Rating 3.5
- Compound Code FFM5+V6 San Antonio, TX, USA
Photos
Reviews
we set up a service call a week ahead of time. had the condo office shut down the water in the whole building for 4 hours. we called to confirm our service call and it was confirmed. 1:45 into the time frame we were provided we called back to get a status update and we were told that the 2 hour time frame provided was only when the technician may start our service call. we are now 4 hours passed the initial time frame and we call for a 3rd time only to be told that we have been put on the reschedule list. we have yet to receive a call....WE DID ALL THE CALLING. this is a very unprofessional service provider without any regard to people who need service. now we will continue to have no water in our shower until we can get a good service provider!
We had our water heater drained by All pro plumbing to get out all the calcium and sediment.nAaron came by and was very professional and knowledgeable.nHe drained it and he suggested we put in a new annode rod. The old rod ( 7 years old)nwas replaced and we are quite satisfied with the job and price.
I called this morning to get an estimate for a downstairs sink that was not draining properly. I sat and listen to the sales person try and sell me a monthly subscription to their services. She said it would be a $69 trip charge that did not include any work. I explained to her that I have a warranty on the house that has not gone into affect so I would not need the monthly subscription. I told her I was just getting estimates since my family is on a budget. After hanging up she called a few minutes later and said that “her boss” could waive the trip charge. She then called a second time but I did not answer. I’m not sure if you guys employee used car salesman but you lost yourself a potential customer.nnAll I need is simple and straight answers about the project at hand but instead she continue to talk and talk and talk. I finally had to block your phone number to prevent her from calling again. Absolutely ridiculous.
All Pro Plumbing was useless. They made an appointment for 2:00pm the next day and did not show or call. When we called, they promised they would be out the next day, but again, did not show. The third call, they said it would be a week. Worst service I have ever had!
Wanted to share our wonderful experience with one of your employees, Aaron Saenz, in San Antonio, Texas. Not only was he highly professional, he was very thorough in completing the maintenance on our water heaters and plumbing. He noticed some slow draining and went to investigate….finding lost family heirloom, diamond earrings that had been stuck in the drain! I am so grateful for his attention to detail!!! He is a treasure and remarkable asset to your company!!!!
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