Map
Detailed Information
- Place Types Pharmacy
- Address 493 N Main St, Tooele, UT 84074, USA
- Coordinate 40.540337,-112.298916
- Website https://birchfamilyrx.com/
- Rating 4.3
- Compound Code GPR2+4C Tooele, UT, USA
Photos
Reviews
I would give 0 stars if it would allow. Every time we come here it’s always having to wait because they never have our prescription’s filled when they say they will be done & they have lost 8 prescriptions. This is my last time coming here. As much as I hate going to Walmart I’ll be happy to go back.
Your Tooele had two pharmacy techs when my good friend and new patient went to pick up her prescription yesterday (June 29th, 2020) and the female tech was so utterly rude to her it was unbelievable. She asked a simple few questions about her med and when it might be ready, if they were able to locate the proper script and this women went out of her way to be unresponsive and apparently personally RUDE to her. My daughter stepped up and let this Tech know how rude she was being but NO one offered an apology, no one stepped up period to help. This was very disappointing Tooele. What happened to kindness & customer service?
I recently bought an item from this store that I did not like. The manager went over and beyond to help me resolve my issue. she was extremely friendly and accommodating. I highly recommend using this pharmacy. Staff is always extremely knowledgeable about products and services. As well as extremely professional. Fast friendly service what more could you ask for?!
Great alternative to the corporate chain pharmacies. Although they are not up to speed with my insurance and I have to pay out of pocket on things clearly covered by my plan. But they are f tdd friendly.
I have always loved working with Birch. They have been my pharmacy of choice for years. However their recent move to a different phone ordering system and the online ordering system has really left a sour taste. The on line system is much less informative and robotic then the previous one. It leaves you guessing about the order you just placed, and doesn’t even let you know if a doctors reauthorization is required. Or when you RX will be ready. What a joke. The online app doesn’t even work. Keeps saying it is sending you a code but never does. Not even to your spam file. I spend a lot on hard earned money every month at Birch. But now it looks like Walmart or Walgreen will be getting my Rex business and the 8 different RX’s I fill every month. Sorry Birch I will miss you and all the great folks there.
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