Leith Volkswagen of Raleigh

So, if you are going to have your car serviced....they seem amazing. The work was done quickly, and efficiently, and the service advisor staff was nothing short of stellar.nHowever....I would stay far, FAR away from this dealership as far as making a car purchase. Ive sold cars, so I may have a bit more insight into things than most, but my perception of myself is that I tend to be more understanding of things than most informed buyers, knowing how things are. That being said, holy cow. We started looking at a new car while our used car was being serviced. That transition was facilitated by the service writers, congratulations! My impression of my salesperson was really that they were a bit intimidated by management. I cant quite put into words why, but my experience was soon to reveal itself. The manager called me the next day, after we had decided to forgo a new car, but a used one had caught our eye. I have no idea how, or why the communication had broken down, but between the two days somehow I became aware on the second day this dealership charges between a 700 and 800 documentation fee. It exceeded the taxes on a NOT inexpensive used car!!! The idea that a dealer can charge premium prices for cars (vice outright wholesale prices without any margin on their products necessitating such a fee), and then charge you 7-800 for the privilege of making a purchase at their dealer is outrageous. If I was in the market for a car I really needed, Id do a bit of research, and spend my money somewhere that didn't try and clean your wallet out with huge fees.

If you find yourself in the inevitable, yet unenviable position of needing major repairs for your vehicle, or perhaps just routine maintenance, then you should give the service department at Leith Volkswagen in Raleigh a try. The department is comprised of knowledgeable, kind, professional people who seem grateful for the opportunity to get your car back into proper working order for you. Matt, Adam and the rest of the staff there really are top notch. I have been pleased with the experiences I have had there over the years. We have two Volkswagen cars and the folks at Leith have done a fantastic job of making sure that they continue to serve us well.

My husband and I were in need of a new vehicle and the Atlas was the best choice for us. The team at Leith exceeded our expectations, not only did we get a great deal on the vehicle, they delivered it to Wilmington for us. George, our salesman was knowledgeable, professional and kind. Thank you all again, we love our new Atlas!

I truly enjoy my experience with Leith VW, signing up for service is easy through their website. Also, you are promptly greeted by the staff and they are awesome. Leith makes sure that you are informed during your servicing via text and phone calls. I am glad that I chose Leith for not only my vehicle purchase but also their service department.

Excellent service. I was able to have the car brought in without an appointment and get taken care of almost immediately. They had to order a part, but I was able to pick it up with the next day. Thanks, guys!