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Kroger Pharmacy

3039 Breckenridge Ln, Louisville, KY 40220, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 9:00 PM
  • Tuesday 8:00 AM – 9:00 PM
  • Wednesday 8:00 AM – 9:00 PM
  • Thursday 8:00 AM – 9:00 PM
  • Friday 8:00 AM – 9:00 PM
  • Saturday 8:00 AM – 6:00 PM
  • Sunday 9:00 AM – 6:00 PM
Photos
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Reviews
Jane Santos (09/09/2020)
Does not even deserve one star. It truly is the worst pharmacy in the state of Kentucky.
Chrissy Marchand (12/04/2020)
Terrible experience every time. Been trying to give them a chance for over a year and a half. It's not just one bad day, every experience is a terrible customer service experience. Long wait times, staff will tell you a prescription will be ready but then when you show up, they say that your medication hasn't even been called in etc etc. Not sure if just terrible management or lack of accountability for pharmacy staff who have terrible work ethic. We've given room for second chances, but will be switching to a different pharmacy ASAP. Would give 0/5 stars if possible.
Jane Woerner (10/25/2020)
I have given them the benefit of the doubt too many times. While my family has moved all of their rxs elsewhere, I still have mine there. An immediate family member, who was released from hospital on Saturday about 5:30 pm had a rx for Vancamycin sent to this store. It is now 3:15 on Sunday afternoon. No calls from the pharmacy to say it is ready. I have called 8 times trying to get to talk to someone. No answer on the phone. I had to leave a message.
Ali Abdollahi (10/14/2020)
I really want it to give one star but I don’t think it’s fair to some good staff that works there. Main issue in this place is they hardly ever answer the phone and always short on staff .some of the employees are rude and unprofessional over the phone (if they answer) with all that been said I appreciate the risk that they take in this pandemic.
Audrey Lawson (11/16/2020)
Had surgery last week and McMahan pharmacy staff claimed my doctor didn’t send over one of the several pre-op medications, when really they sent it to this pharmacy 3 times. Had another primary care appointment and had a prescription called in twice via two different modes (fax and voicemail) that was still not filled after 8 days. The first excuse I was given by pharmacy tech, Dovie, was that there was a typo, and I’d have to wait another day for it to be corrected then med could be filled. Went to pick up the next day, still not ready. I was asked to step aside while she spoke with pharmacist. She offered no explanation or apology when she finally had my medication ready, so I asked. The new excuse was that they are short-handed and working 3 days behind. I understand what it’s like working short-staffed, however they are worse off than that. Waiting over 8 days for a prescription is unacceptable. Inefficiently run pharmacy with even poorer customer service.
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