Chewy Pharmacy

I have attempted to use Chewy for a few months and the result was a near total failure. In fact, if you want to use them, welcome to your new part time job: managing your Chewy prescriptions. If you have one, maybe it won't be that bad. If you have several, it's a nightmare. First, you have to mail the prescriptions if your vet won't work with an online pharmacy (many won't, some won't even write an RX for you to use there), then you have to wait for them to enter it into the system. This can take weeks, unless they lose it which has happened more than once. Then you have to wait for them to ship, all the while you will still get a daily email asking you to mail the RX you've already mailed. When I contacted them about the delay, they told me they had the rx and it would ship immediately. I continued to get daily reminders from them to mail the rx they claimed to have. I finally got two things I ordered, after I bought them from my vet. I called about another order today and was told the rx they claimed to have received (I even got an email from them saying they had it) they now cannot find. I will say the reps are nice, but this place is a disaster. Try ANYTHING else--see if your local pharmacy can get pet meds. You might pay a little more, but your vet will work with them and even better, you'll receive them. Would give zero stars if I could. AVOID!!

I work there and just love it . There are some nice people in the Company

Chewy Pharmacy will not accept photographs of pet Rxs which is a stumbling point however when notified of importance of my particular med, Chewy Pharmacy really stepped up and expedited my order. Sincerest thanks~

Chewy is amazing! I love the pharmacy. Prices are much much lower than my Vet. I get my Rx from my Vet, send it to Chewy & this time I saved $28 difference from my Vets price. Customer service is the best. They are always looking for ways to help & even give free shipping with auto shipments. Check them out! On Rx u won't be disappointed!

Excellent customer service and great prices.