CVS

I COMMEND AND THANK EVERYONE IN THE PHARMACYnDEPARTMENT. I KNOW THEY ARE UNDER A TREMENDOUSnAMOUNT OF STRESS AT TIMES, BUT, THEY ARE ALWAYSnEXTREMELY FRIENDLY, HELPFUL AND ACCOMODATING.nTHANK YOU FOR BEING WHO YOU ARE.

Sarah was absolutely nasty to me just because I wanted to use the restroom as a paying customer. I have NEVER been treated so poorly by a cashier in all my life, and to be told that a bathroom is for paying customers only, when I was one, is ATROCIOUS!

They do not do covid testing here or any testing here if you have a sore throat. Go somewhere else. Why can’t they just put this on their website so we don’t waste our time making appointments that they will not keep (we live 30 minutes from CVS). They are useless go somewhere else.

I am a veteran so I typically get my prescriptions from the VA. I had to go to urgent care today because the VA is restricting those that can come due to the virus that is spreading. I needed an antibiotic so I had it called in to CVS which is where I would get my prescriptions before I became a veteran. I picked up a prescription last week from CVS with no issues. I have to get prior authorization before picking up a prescription from CVS so that the VA will cover it. I dropped off my prescriptions at the window and explained to them that I’m not sure how they go about finding the authorization but if there were any issues to please call me. They called me and told me that there was a number that says I needed to call. I called the number and got the authorization information and wrote it down. I took it back to the window and gave it to the pharmacy people and told them that that was the info they would need to file the prescription. The woman Asked me if I would drive around again and pick it up since there was a car behind me. I did so, no problem. When I get back to the window the pharmacist is there and he asks me how long it had been since I called and got this authorized. I said it had been maybe 5 or 10 minutes. He proceeds to tell me that I had been nasty the last time I came through the drive-through. I asked him who was I nasty to? Because I wasn’t nasty to anyone, he then tells me that it takes more than just a few minutes to get this filled and he can’t have me just sitting at the drive through (there were no other cars behind me at this point). I had received a text saying that my prescription is ready. And I had just been told to drive around that the prescription will be ready. All I was doing is what I was told. He was very rude to me and continued to demean me when I asked if I could just have my paper prescriptions back and I would take them elsewhere. He continued to fuss at me and demeaning me and at this point I was crying and asking if I could please just have my Prescriptions back so that I could take them somewhere else. When he finally returns with them he shoves them through my window and says have a nice day and slammed the window. I have never dealt with a more rude and unprofessional pharmacist in my life. I am ashamed that this is how the cvs in my town treats veterans who are not used to having a prescription filled with them.I will never ever ever take a prescription to CVS again nor will ever shop there for any need.

The red headed assistant manger is extremely rude and does not care about the customer at all. Do yourself a favor and goto Walgreens right across the street.