Medlin Hyundai

Jeff and his total staff at Medlin Hyundai have been fantastic to me. They started with an extremely fair price on a, at the time, hard to get Pallisade. They provided top dollar for my trade in without any of the back and forth I've experienced at other dealers in past transactions. Most importantly during the purchase process there was NEVER a hint of pressure, (unlike a nearby dealer with a comparable product who pressured the heck out of me to buy). On my recent regular service visit, I was greeted by name, my car was taken into the work area immediately, the service was done in a very fair amount of time and I was on my way in 45 minutes! I very much recommend Medlin Hyundai to anyone looking for a quality car at a fair price and backed up with excellent service.

This dealership is very accommodating. Tiffany, at the service dept. Bent over backwards in trying to get us a new tire for our new Hyndai. She even called around all of Rocky mount to see who might have a replacement tire(Michelin). We felt very comfortable being taken care of. Thanks Tiffany. Mr. Black, owner of Medlin is very lucky to have Tiffany working for his dealership. 5 ud83cudf1f

Just bought a new car. Navigation alarms if I stray from my line. Good milage. I love it

This dealership made the process of trading in and buying a new car effortless. I dealt directly with Ben and Parrish. Five star service and made sure I got everything I wanted! I won’t go anywhere else for my next Hyundai!!!

HORRIBLE SERVICE. Randy ignores calls & text, doesn’t bother to call you back in a timely manner. Sept 28th we towed my car to Medlin Hyundai to have the engine “rebuilt”. Which were the EXACT words Randy provided us with upon picking up the car. We weren’t able to leave when he called to tell us the car was ready due to pulling out of the garage and all dash lights being on and the car shutting down. He then insisted we buy a battery, which we did because we had no other way home. Got my original battery tested just to determine it in fact was no issue with it. Upon getting home we noticed OIL spills all over the alternator. No apology no attempt to make it right, just ignored the text like nothing happened. Now as of 12/22 not even 3 months later and the engine light is back on making the SAME EXACT noise it did the first time before going into LIMP MODE. Spoke to the national team for Hyundai and they told me the dealership were to be putting in a completely different engine instead of rebuilding the one that was having the issue. Also called today at 10:30 AM, left a URGENT voicemail and RANDY or anyone else has yet to call back. So I Called before they close at 7PM and was told I needed to just call back Monday due to the holiday. Worst customer service possible and not the first issue I’ve had with this location not doing what they were supposed to do.