St Louis County Revenue Department

I'm so glad I discovered this office! It's a pretty small space but they still had enough waiting room to stay distanced while in line. Plus they have an entire parking lot, so no need to deal with the metered street parking at the Clayton office. The line moved quickly and Holly was very friendly and helpful. She even went above and beyond by printing out an official receipt to replace the printed email version I brought with me, just in case I may need it in the future. I definitely recommend this office as an alternative to the always-busy, paid-parking Clayton one!

After paying My personal property taxes on line, I went to the DMV to obtain my licence plates, And was told to go to this office to get a receipt for my personal property taxes. I walked up to the second desk, the employee behind the desk asked what she could do to help me. I explained I paid my personal property taxes online yesterday and needed a receipt, and that I had already looked online and couldn't find one. She then said it was wrote in red on the website that the receipt wouldn't be available for 5 days. I asked if she could print it off so I could get my plates. She said no. I asked what if I get pulled over and get a ticket? She said I would have to pay the ticket. I said but I am current with everything and just can't access the info. She said I should be more responsible and ensure I have plenty of time before my plates expire. I said well I paid everything 6 days before my plates will expire and should have access to the items I purchases.This lady was the BIGGEST Karen I have met. She did not offer to look up my personal property, and had no right to say I should be more responsible.nI then called the Clayton location to see what I could do. I spoke with Tina Easter. Tina walked me through the steps of the website to gain access to my paid personal property taxes. Tina also offered to email me a copy of the receipt so I could print off. I was able to print off my personal property receipt and purchase my plates all in an hour.nThank you Tina Easter for your patience, your directions and kindness to access my personal property taxes. You are breath of fresh air and deserve a reward.nTo the old bitty Karen at the 2nd desk at the S. County office on Lemay Ferry. I understand we are in a pandemic, and I am sure you have to work extra hours. But at least be helpful and try to help people (and a smile wouldn't kill you) There are many people that are without jobs, and would gladly replace you in a heartbeat. They would gladly punch an ID number in the system to see if an individuals personal property tax receipt was available.

Cant get anyone on the phone

Very helpful folks in this office. Thankful I didn't have to go all the way into Clayton for help with my property taxes.

Very rude lady there. Terrible experience