Kay Jewelers

The service was excellent. The staffer who waited on us was professional and friendly. He went the extra mile in trying to find the ring we wanted. The ring was not at that location, so he searched for the store that had it. It was sent to the South County location and I received a call the next day informing me it was in. I got it a few days later. The staff on duty when I got there were equally friendly and professional. This was the second time we got a ring from that location. It will not be the last.

I purchased a Levian sapphire necklace in June of 2019 after being told that they had amazing customer service and made really great quality products - and they ought to because $$$. Less than a year later and after no significant trauma to the necklace, the chain had stretched out so much that I could slip it off over my head and the pendant hung down inside of every v-neck shirt. I took it up to Kay’s and the manager Amy promised she’d figure something out to fix it - I was even willing to buy a new LeVian chain. She sent it to them and they were going to charge me $220 for a new chain, I approved this and they told me I could come pick it up. When I got there, LeVian had sent it back without the new chain. At this point I had been waiting two months. Amy said she would replace the necklace and was extremely accommodating. After a few hurdles, broken necklaces, and shipping delays, I got a brand new necklace with a perfect chain. All thanks to Amy. She was so nice and apologetic through this ordeal. It took 4 months, but I have a brand new beautiful necklace! I highly recommend Kay’s and Amy.

I would recommend the Kay Jewelers South County location to anyone. The ladies that assisted me were so kind and happy to assist in anyway possible. Definitely will be going to this location for now on!

Always a great choice to make your special girl blush.

Very happy with the service here. I have came here the last 3 times I bought something for my wife .