Map
Detailed Information
- Place Types Hospital
- Address 9701 Landmark Pkwy Dr Ste 100, St. Louis, MO 63127, USA
- Coordinate 38.5279003,-90.400983
- Website http://www.landmarksurgerycenter.com/
- Rating 3.5
- Compound Code GHHX+5J St. Louis, MO, USA
Reviews
The Staff there is Wonderful!!! Glad too have had a Smooth, Surgical Procedure!!nThank you!
Terrible billing practices.
I had surgery there last week and was incredibly impressed from start to finish. Check in was prompt, staff were friendly, supportive and professional and everyone who worked on me came in to introduce themselves and explain their role. Highly recommend.
Excellent service from nurses and staff but trying to get ahold of them is a nightmare. The website doesn’t work to send a message, the phone just rings and rings - never connecting to a mailbox. It has been incredibly frustrating.
The billing department has been the worst experience of my life. They did not follow the correct protocol for the insurance company so the insurance is refusing to pay them. I have already paid them $1507.07 which is not going to my deductible because Landmark Surgery poor claims management. My insurance company assures me that I am do a refund but Nikki will not make this right for me. I will continue to post everyday until this matter is resolved. Whatever you do, DON'T PREPAID ANYTHING or allow them to withdrawal from your credit card or checking accounts. Modern day thievery!.nn3/15. Still no resolution with landmark surgery claims management. I now have wait an additional 2 weeks for Nikki to make her case with UHC. This matter was brought to her attention on 2/19 by myself but nothing was done by their office. I’m paying the price for the mistakes that I did not make. I’m suppose to get a call from Nikki’s supervisors when she returns from vacation on Monday. Again Do not prepay anything or let them deduct from checking or charge your credit card!!!!! It’s like I’m dealing with Jesse James but without a gun.
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