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Kroger Pharmacy

3165 S 2nd St, Louisville, KY 40208, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 9:00 PM
  • Tuesday 8:00 AM – 9:00 PM
  • Wednesday 8:00 AM – 9:00 PM
  • Thursday 8:00 AM – 9:00 PM
  • Friday 8:00 AM – 9:00 PM
  • Saturday 8:00 AM – 6:00 PM
  • Sunday 9:00 AM – 6:00 PM
Photos
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Reviews
Rufus (07/18/2020)
This is one of the worst pharmacies I've used in recent years. They literally lose prescription info from their computer system that I know were eScripted by my doctor. It has happened on more than one occasion. They let an Rx sit in the computer for days, saying they don't see it. After a couple days of calling my doctor, recalling the pharmacy, VOILA!..it pops up with the correct original date! My doctor has had to call them to check on his end of the transaction. I've had to wait days for vital prescriptions that greatly affect my health.nUnfortunately, this is sort of the status quo anymore. I think it's a statement on the times we are living in...people not caring about doing a good job, no pride in a job well done. But a pharmacy manager should be careful when hiring. Their job is vital to the health, even the lives of others.
K D (12/17/2019)
Literally have never been to a slower pharmacy before in my life. Somebody has got to do something about the efficiency of this place, because it shouldn't take 40 minutes for me to pick up my prescriptions when there are only two customers in front of me. The staff members are nice, but they always seem very confused about everything. I'll be taking my business elsewhere in the future.
Alex Hex (02/05/2020)
I live a short walk away from this kroger. I've never had a bad experience in the food shopping. But their pharmacy is awful. Always a line and a long wait both for drive thru and inside. I counted the number of people who had issues walking away upset and sure that can be chalked up to individual factors but that consistently? At a certain point it isn't just the insurance or whatever excuse they have if we are to talk statistics. Now I don't have a problem with cost insurance or getting my meds. But I finally decided to start going to a competitors pharmacy near by. Because a five minute drive and instantly getting my medicine vs. a two minute walk and a 30-hour wait average time is a good trade off. Avoid this pharmacy at all costs. All that aside they are LGBT friendly. But none of that matters with all the problems and wait times.
J S (08/07/2019)
GO LITERALLY ANYWHERE ELSE BUT HERE.nnThis pharmacy consistently fails to fill my prescriptions on time, despite the fact that I have them all set up with automatic refill. My doctor called in a new script on Monday. Today I went to see why I still haven’t gotten the text saying it’s ready. It should be by now. They told me they “were working on it” right away and said to go shop. After waiting 45 minutes, 15 of which I was standing at the pharmacy waiting, I was informed that they didn’t even have it (so “we’re working on it” was a bold faced lie). After waiting all that time, I then had to drive to poplar level road to fill it there instead. They took about 5 minutes. I will never go to this pharmacy again. I have already updated my preferred pharmacy with my doctor. This is just the most recent example of the ineptitude of the pharmacy at 2nd street location.
Tammy Hornback (06/20/2020)
This pharmacy is always really busy and when you call I feel like they say anything to get you off the phone so they can get back to work just one opinion yours may differ
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