Map
Detailed Information
- Place Types Pharmacy
- Address 11403 Bluegrass Pkwy Suite 400, Louisville, KY 40299, USA
- Coordinate 38.2220061,-85.5457021
- Website https://optioncarehealth.com/
- Rating 3.3
- Compound Code 6FC3+RP Louisville, KY, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
When my insurance changed I immediately called to update them with the information, I noticed no claims were being processed under my new plan but I had received the supplies. I called 5 times and was told they billed the correct plan only to find out they did not. They will not bill new plan pretty much it’s my problem. In those 5 calls I am told I will be called back, or one return call. My doctor called in a new prescription for my daughter last week and they still have filed with insurance and still won’t return my calls. Poor customer experience especially when it involves the medical care for a three child who defends on it. Obviously switching companies ASAP.
This is the best place to get your supplies through. They have been awesome in keeping me in supplies. They have even went outta their way to bring me supplies I had to have after hours. They always call to see what supplies you are needing. They are all so friendly and they definitely care about their customers. I wouldn't get my supplies anywhere but here
Received an infusion at their Louisville offices. Deidre was very professional and friendly and put me at ease. Excellent at her job. Offices are clean and comfortable. Will definitely use again if insurance allows.
If you are looking for enteral feeding supplies, look elsewhere. They do not carry basic syringes that are fit for enteral feeding. When you ask them to re-order a specific item, they'll send you something else and still charge you for it. They are more about selling cheapest supplies for crazy high up-marketed costs then they are about providing care & value for their clients.nWith this said we've never had any problems with the personnel, just their supplies.nWe've taken our business elsewhere.
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