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Kroger Pharmacy

9501 Westport Rd, Louisville, KY 40241, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 9:00 PM
  • Tuesday 8:00 AM – 9:00 PM
  • Wednesday 8:00 AM – 9:00 PM
  • Thursday 8:00 AM – 9:00 PM
  • Friday 8:00 AM – 9:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 11:00 AM – 6:00 PM
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Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Reviews
VR True Blue Buddha (09/18/2020)
Horrible experiences. Prescriptions are seldom ready. Most times have to come back and wait in line all over. Will go up there today for the third time to get the same prescription filled. Jokes on me. Waste of time. They don't answer their phone. They don't care. Can't give them less than a one star rating, if I could it would be a negative five.
Joe Schmo (06/28/2019)
There is 1 women who is of another nation that should never try to listen or speak to a customer as she just can't understand or communicate back. I don't know why they keep putting her at the window or the cashier. She should be in a non customer job like paperwork. I've said this to many there but they just won't listen and her service make the entire place horrible.
Nichole (03/16/2019)
Employees have always been very polite and helpful. Sometimes the wait times can be long during the evenings, so I try to go earlier in the day or weekend.
Cristobal Maximus (09/20/2019)
The staff is usually very friendly and helpful but more often than notthere are long lines and not enough employees to move things along at a reasonable pace.
Cosmic FlowArt (04/18/2019)
This pharmacy has the WORST customer service practices of any place I have ever been.nShe wasn't willing to assist me and literally commented on my needs as if they were not important.nDue to her lack of assistance, I missed out on Christmas plans because I couldn't get my mental health medication.nUnfortunately, the staff have not been properly trained in neurodiversity practices and lack compassion of any kind.nI would HIGHLY recommend you find a different place to fill your prescriptions; especially if you are on Welcare insurance (they seem to treat you like a second class citizen) I had a pharmacist make a stereotypical judgment due to my medication and treat me terribly on the phone. This isn't the first time I have run into issues at this location, and will NOT return.
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