Map
Detailed Information
- Place Types Pharmacy
- Address 12450 La Grange Rd, Louisville, KY 40245, USA
- Coordinate 38.2905904,-85.5089059
- Website http://www.kroger.com/stores/details/024/00739?cid=loc_02400739
- Rating 3.1
- Compound Code 7FRR+6C Louisville, KY, USA
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 9:00 AM – 6:00 PM
Photos
Reviews
I’ve never had a problem. Been going there for 3 years and they are always very helpful.
My husband just went to pick up a prescription and buy more needles for our IVF shots. They absolutely refused to let us purchase them (although, this is how we have done it all the time. This is our fourth IVF, we aren’t amateurs) So, it’s Saturday and I’m 6 weeks pregnant, unable to take my progesterone for the weekend. Awesome call Kroger Pharmacist, hope this doesn’t cost me my pregnancy!!!
If you’re looking for a smoothly run pharmacy, look elsewhere. I’ve had multiple problems with this pharmacy, the most recent of which was today. I dropped off a prescription this morning and said I would pick up in the afternoon. Then, when I came back in the afternoon they told me it would be 5-10 more minutes. I left and came back about 10-15 minutes later and they told me it would be another 15 minutes. I told them I was going home and I would pick up this evening. I got home and received a phone call stating they don’t even carry that in their pharmacy! Come on guys, get it together!!!!
Absolutely the most frustrating place to fill prescriptions! I was here yesterday to pick up two, one was ready & the 2nd “I’m sorry your insurance won’t cover it until tomorrow”. When asked if I could pay out of pocket full price the tech was unable to give me a price & that I needed to return tomorrow. Here I am “tomorrow” and given the response from Charolette that “it’ll be here in 45 minutes”. When I asked why wasn’t I told that yesterday? She looked at me & said “you can just pull off & wait 30 minutes until it gets here”.nSo frustrating.
I've had multiple issues with this pharmacy. Half the time I call, I get very rude attitudes. Most of the time, they're time estimates take much longer. On more than one occasion when I spoke to someone on the phone they stated my RX was ready however when I've arrived they have told me it will be another 30-45 minutes. My latest run in is when they told me a RX was not covered by insurance. I told them to order it because I had a card from the manufacturer making it free. When I called the next day, they hadn't ordered it yet because it wasn't covered by my insurance. I'm thoroughly fed up and will be taking my RX somewhere else from now on.
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