Map
Detailed Information
- Place Types Local government office
- Address 8473 Duralee Ln #100, Douglasville, GA 30134, USA
- Coordinate 33.7491714,-84.7270047
- Website http://dfcs.dhs.georgia.gov/
- Rating 1.5
- Compound Code P7XF+M5 Douglasville, GA, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Caseworkers etc. never pick up the phone. Sending stuff to wrong address. That little supervisor number they give you is out of service .
I called multiple times and I called the insurance there is nothing that they can do only medicad can do it but NO ONE EVER answer I was suppose to get a call a back and I haven't and Im really disappointed i need someone to get back to me this is the most work Ive ever done just to get some help for something I can get easily in other states with no problems and look they actually answer the damn phone!!!
They do not respect anyone, they don't help, they don't answer the phone, they have the worst attitude, and one of the worst things is they act like you owe them something because you are seeking benefits. I dread coming here.
I have been trying to get someone on the phone for two whole months and no one has bothered to contact me no matter how many messages I leave. I have sent emails to every single case worker I have ever had and not gotten a response. Since the pandemic I have been trying to be understanding but this is really getting out of hand and I am so infuriated at this point I just don't know what to do. I have been calling since May this is ridiculous.
It is truly sad that the Department of Family & Children Services have no empathy whatsoever for the people they serve. I witnessed a very rude and condescending exchange between a case worker (T. Whitaker) and a mother who just needed some assistance. Then they wonder why they make no money!! Money for what, from what I observed, they don't do anything that would warrant any amount of a raise. They should receive merit increases based on their performance.
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