Oxmoor Auto Group

DO NOT buy from Oxmoor auto group.nnThe sales person swap the negotiated car to a lower priced trim during negotiation without telling me. Later I went back and complained, the GM and management there told me they did it because that's where my price point was. They even told me there's no evidence of me negotiated for higher trim model that I test drove. These guys are absolutely hideous.nnI will never buy from this dealer again and I will not recommend them to anyone.

Yikes, Oxmoor Mazda Group. Actually, the entire Oxmoor Auto Group. I recommend only if you wish to have your contract changed a month later with hidden fees, $60 rise to your payment a month after you have already driven your vehicle, change of mileage (on a lease) because they had to switch your deal and did so without telling you and swindled out of your money.nnSo, if you enjoy being lied to and then treated terribly by lead managers of 15 years from the Oxmoor Auto Group... please, move further with supporting this terrible company.nnSide note on a past experience :nnI still supported them after 2011 Oxmoor Auto Group Chrysler, when a finance manager was stealing money and changed our deal to someone collect money from it. He was found out by me simply walking in being confused about my deal and why this and that changed from originally agreed upon terms. Thankfully, two years later, Oxmoor Mazda finally sent a check for the money stolen from me that I paid over the course of my lease.nnSo, this current issue with another Financial Advisor changing our deal a month later, which, is now causing us to pay 2k that we wouldn't have had to pay. That financial advisor was also fired for stealing and fraudulent deals. Ironically, the Oxmoor Manager refuses to fix this situation that I was verbally lied to about. The way he spoke to me was undermining and rude. I have never had someone speak to me that way. He kept complaining about having to talk to me... well, isn't that your job? I will NEVER trust Oxmoor Auto Group with my money ever again. The lack of customer service and being lied to is not worth it.

I have purchased 2 vehicles from Oxmoor, and each experice was pleasant. I was able to arrange most details online, including pricing and financing. They made it very easy. Thank you!

Sadly I did not find the car of my dreams, but the kettlecorn in the vending machine was exquisite.

They have great folks who work there and everyone we dealt with were EXTREMELY nice and helpful! As well as knowledgeable! We couldn't have ask for a better experience. Highly recommend!!!