A Better Choice: Books • Deli • Natural Foods (Adventist Book Center)

This is a clean, relaxing, and friendly Christian book store with a great variety of Bibles, gifts, books, children section, Spanish section and a vegetarian food section. I Love this place and have been a customer for decades. We are lucky to have Norma’s Deli, a fabulous Vegan place with the sweetest owners there are, in our midst. I most certainly will recommend this store to anyone!!

Let’s be real.nnFirst let me say that I do not live in Orlando but this is the closest ABC bookstore to me.nnI’d love to support this store as it is a faith based organization. I’ll likely keep doing this but it’s time they consider The experience from someone who does online ordering. I’ve waited to posted this review hoping that one bad experience was just that .... a one time thing but this is sadly every time x 4 now.nnLooking on google there are Otherwise good reviews as I imagine in-store shopping experience might be wonderful but consistently (and I mean this is not the first time, consistently) to call in and do online shopping is beyond frustrating. I am only left to think that they are doing so well that they could care less about one customer’s experience or they’re doing poorly and then I would say that I can see why. I have some suggestions as follows:nn1. If this is a strictly local business and ordering online or calling in for shipping to places outside of Orlando is a struggle then just don’t offer it and make that explicit. Put this on the website so people understand.nn2. . The person who answers the phone is the person who I’ve spoken to in the past and it really takes too long for simple transactions. Is there a reason for this? If there is more than one person in the office then perhaps someone else can be the one who handles these orders that ship outside of Orlando area and if it’s only one person due to Covid issues then perhaps just suspend this type of service for now.nn3. Update the phone voicemail message that picks up when someone calls in to the number listed from Google which is 407-644–4255. Let’s say only one person is there (which is what I see) if the store is actually open then either answers the phone and if you can’t answer the phone then at least have a voice mail message that alerts the caller that the store personnel is helping other clients right now and that you will call back if message and a phone number is left. Or you can ask the person phoning in to call back at a later time of you don’t feel like monotony a voice mail.nnI sincerely hope the management or the conference addresses this. Perfection not possible but growth and improvement is possible. Thanks

I have always had great service when I was shopping in the store or making orders by phone until today. I live 2 hours away and wanted to order a book as well as ask questions however the recording does not give the option to speak with someone or to leave a voice message. It only tells the hours the store is open. I was greatly disappointed in the lack of customer service. I hope this is an oversight in the recording and trust it can be corrected soon. Thank you.

Lots and lots of books! And they're all positive! There's also a great selection of vegan and vegetarian food, and other natural products. There's even a plant based deli. The place is clean, and well lit. The staff is very friendly and helpful. This is a great place to come just to relax for a while. There are even some reading nooks scattered about if you just want to chill with a good book for a while. Highly recommend!

Been going here since they built this location many years agonnOnly place to buy big franks linkettes frichik and all your other SDA favorites that you grew up eatingnnThey also sell textured vegetable protein for all of your beans and soups as well as the hard to find TUNOnnTen out of ten it’s expensive but worth it