La Victoria

THE HOSTESS THINKS SHE IS THE OWNER OF THE CLUB!nnBefore going to the club last Saturday I called to make a reservation, however there was only a table for 8 people, and we were in 3 ladies, then I asked if there was another way to join the club and the attendant said yes, general admission paying individual entry. I traveled from Orlando to Miami just to go to this club. I arrived in the roll exactly 11:15pm, the club opens 11h, there was only one couple in front of me in the general admission roll, they entered and my turn came and the weird hostess said that the entrance was only for those who had a reservation and that we could not enter , however ALL in the roll entered EXCEPT US! We were very well dressed and modesty aside we are beautiful and have money. A friend of ours arrived who had a reservation and invited us to join his table and even then the hostess didn't let us get in the club. I tried to talk to the manager and the security guys pretended not to hear us calling them. LA VICTORIA DON'T RESPECT PEOPLE!!!! DON`T GO! THE CLUB DENY ENTRY, THE HOSTESS CHOOSE WHO CAN JOY OR NOT!!!

Ok, so here it goes,nThis is a delicate review since it involves “abusive behavior” from the bouncers of this club. I could have established a legal action but there were so many things to prove by the time that I decided to publicly make this post to prevent anyone from suffering what we suffered. This just happened 43 hours ago and I am already back home from my trip from Miami and I think this is the least I can do since I won't establish legal actions.nnWhile we were in the club, I was having a VERBAL discussion with my boyfriend and we decided to go outside and discuss our matters to not bother our group of friends and to clarify our miss-understandings. When finding the way out of the club, without knowing, we took the path to the kitchen, there was a girl who let us know we were on the wrong exit and immediately we tried to find the correct way while discussing. Suddenly, one of the bouncers appeared and asked me if there was something wrong or if my BF was bothering me, question that I did not respond to since I was too focused on what my BF was saying. Then I rolled my eyes because I was upset with my BF and suddenly the bouncer from nowhere “hit” him from the back to the ground, situation in which I IMMEDIATELY reacted with disagreement, shock and fear. I told him to stop because there was no such reason to attack him physically and I was very clear about that.nThen 3 more bouncers approached the situation asking the first bouncer what was going on and I am not sure what he responded but none of them asked me the same question, which I wish they did. Then what happened was worse since they, without questioning, started to kick him on the floor and I was scared and begging them to stop. By this time, I am really mad but still thought I could fix and stop this situation since it was supposed to be a misunderstanding of my boyfriend bothering me.nOf course that was not the case and one of the bouncers approached me and started to treat like a drunk women and he forcefully grabbed me by my arms (I even have photos of my bruises) and started to yell at me while taking us to a different room which appeared to be like a storage. On the way, my boyfriend was left behind with the 3 bouncers violently getting his phone and throwing it on the floor because he tried to get help. When I saw this I already knew this would not end well for us, so I'm begging them to let us leave and stop beating us up, but the bouncers kept misstreating my boyfriend physically and I was having difficulty witnessing this. So I tried to make the bouncer let go of me and he started to grab me with more force while he kept taking me without my consent to a room that I did not recognized so I panicked! In that moment I hit the bouncer who was physically forcing me as my last resource for him to let go of me but he instead started to call me “profanities”while he grabbed me by my hair with anger. When my boyfriend saw this, he took his phone and tried to call 911 and again they took our things and threw them on the floor away from us. They finally threw us out the back door where there were a few people that were petrified about us being thrown like that and they offered us help but by that time I just wanted to leave that place and make sure my BF didn't have a concussion. A friend of us who was leaving by that time told us that the police got there but we were already gone. This is the reason why I did not established further action, because we had no police report of that moment therefore I have no proof besides the photos I can’t not attach here because “policies”

Never go here. Hosts and bouncers in the entrance where incredibly disrespectful. Terrible customer service and attention. This is the worst experience i have ever had in a club in my life. I am a tourist and come to this city to have some fun, not to get a terrible experience.

You have to wait to get in, even for a reservation. It’s crowded. Very sexist. They won’t let a man in with shorts, but they will let a woman wearing shorts?!? Doesn’t make sense. Anyways you guys can find a better club. Don’t settle for less.

I have to say the worst customer service possible very disrespectful towards their plus size clients I felt very discriminated went on a Saturday night got there at 8:58 to eat dinner with a group of eight and they turned us away saying that it was full and a reservation was required when we stood there waiting for our Uber there was no line to get in and the restaurant looked empty I understand due to Covid certain restrictions need to be made but when you tell me I can’t even make a reservation online and then you allow the next person behind me to go in without a reservation needed I’m very Disgusted with this treatment.