Pearson Vue Test Ctr

I have been to this Pearson Vue so many times but today has been by far the worst experience. The manager is so rude. She scolded me for not showing up 30minutes prior, which I had never done in the past, asking me did I have a problem getting there? she didn’t allow me to wear my jacket in the testing room and there were other testers who had their jackets. She did a few more things that I do not want to mention that had never been part of protocol before. I will never go to this Pearson again if that’s the way she treats test takers or shall I say, “certain” test takers. The other worker there was definitely more polite and nice.

I have been here several times for tests, but this is the first since Covid.nFirst, they wouldn't allow my mask claiming it was made of mesh when, in fact, it is made of two layers of material and has a mesh outer cover. The rules on the website say nothing about mesh.nSecond, they do not have any water available and you cannot bring any in. So if you have a long test you will be out of luck.nThird, you will be forced to use there hand sanitizer even if you have allergies. There website said it is provided but not required.nLast, my test contained a meal break but I had to wait almost 10 minutes to get up then I had to argue with the staff because the said there was no meal breaks and you cannot leave the building. They finally agreed so I hurried to my car and back in. When I got back in the lady made me wait at the entrance while she logged back in to the computer. What she didn't tell me was that she actually started my test so by the time I was able to get back to my station and get my books open it was nearly 5 minutes into my test.

Staff is very helpful and polite but the testing system that Pearson Vue uses is very old and difficult to use, it definitely needs some updating.

Test was rescheduled due to the shelter in place from the virus outbreak. That wasn’t the problem. The issue is they tell you that it is rescheduled 1 month from the original test date, but the test center was a fake place. Not the one you were originally scheduled to take the test at. The soonest I can take it now is 4mo from the original date. Since the business is seasonal that this test is for, it will be a year before I can start it.nnThe testing center is overly cautious about people cheating. It’s bad enough that a 7hr test gives you no lunch breaks, but how is allowing you to bring a unopened bottle of water or gum going to help you cheat? Who makes these rules? I’m guessing the same people you do the scheduling.

Bad experience. Will test anywhere else from now on