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Detailed Information
Openning hours
  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday Closed
Photos
The Glass Factory Studios
The Glass Factory Studios
The Glass Factory Studios
The Glass Factory Studios
The Glass Factory Studios
The Glass Factory Studios
The Glass Factory Studios
The Glass Factory Studios
The Glass Factory Studios
The Glass Factory Studios
Reviews
Janet Bennett (09/29/2020)
This review may be more for management but I know you have other customers that feel the same way and that’s why I’m posting here.nFirst of all let’s talk about your hours of operation. Opening at 10:30 makes sense because your target clientele isn’t known to be early risers, but closing at 7 or 8 makes no sense. The best time of day for most people to come here is on their way home from work and myself and many others are lucky to leave work before 7pm. I’m not sure if these hours are because of the pandemic, but you may want to re-evaluate now that students are back and the state is at phase 3.nEvening customer service is the other issue here. The young man working on my last few visits did not seem interested in working. One time he was in an employee only area and seemed completely inconvenienced to have to wait on a customer. The other time he was in the shop but far more interested in his phone than selling any products.nI continue to come here for only one reason, on my very first visit I met one of the owners and he shared his vision with me. Due to that visit and my belief in supporting local businesses and artists I keep coming. I am sure you have other customers who stay loyal for similar reasons but you are losing business and I don’t want to see this place fail so step it up.
Keya Myrick (01/26/2021)
Won’t be back to this store. My first time ATTEMPTING to become a customer at this store was today. When I walked up the sign the first door said to go to the middle, went to the middle and there was a sign that said if the door was locked to ring the door bell for assistance because they are blowing glass. I was about to walk off and then one of the guys working came and let me in. I walked in and was about to look around and two sec later he sent the other young man to the back where they were blowing glass and proceeded to ask me “what I need”. I told him I was just looking around until I decide what I wanted to buy. He then proceeded to tell me that he didn’t have time to help me because he’s blowing glass. A little taken back, I asked him was he asking me to leave and he said “yeah, that’s why the door was locked”. I am a really understanding person and would’ve understood if he was a little more professional and a little nicer, even though there were two of them. Will not be back and won’t be recommending to anyone either.
Phillip Guerra (12/21/2020)
Great place...for all your smokin needs...nAustin can make any thing you mind can imagine in glass.nGreat personnel and knowledge of the inventory. ....nHave a great ChristmasnPhillipe the pirate ud83cudff4‍☠ufe0f
Zephan (09/16/2020)
Absolutely the best glass shop I've ever been to, non others even come close! The quality of the service and products are exceptional and the prices are amazing. Best CBD offline period. Couldn't recommend Eric's shop enough!
Nate Hensley (12/17/2020)
This is a nice shop, with friendly customer service. But the star of the show is the glass. Hand made pieces of high caliber that are simply beautiful to look at.
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