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Staples

1320 Richmond Rd, Williamsburg, VA 23185, USA

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Detailed Information

Place Types Store
Address 1320 Richmond Rd, Williamsburg, VA 23185, USA
Coordinate 37.2831622,-76.720755
Website https://stores.staples.com/va/williamsburg/1320-richmond-rd?cmp
Rating 4
Compound Code 77MH+7M Williamsburg, Virginia,

Openning hours

Monday 8:00 AM – 9:00 PM
Tuesday 8:00 AM – 9:00 PM
Wednesday 8:00 AM – 9:00 PM
Thursday 8:00 AM – 9:00 PM
Friday 8:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 10:00 AM – 6:00 PM

Photos

Reviews

Fernando Perez (07/18/2020)

I bought a portable, plastic file holder about three months ago.nIt has 3 latches on each side. I noticed that it was installed wrong today and tried to fix it. Two of the plastic latches broke.nIn frustration, I threw it down and cracked the top.nI brought it in to let them know about the latches, expecting to pay for at least part of it if not all (the two broken latches made it unusable).nThey gave me a new one without a receipt. Very nice staff.

Mary Patterson (02/09/2020)

Brandon, print & marketing associate, helped me to save money when I brought in an item I wanted to return to the store where I purchased it. My box was way larger than the item I was returning and it was going to cost me a lot!hefty amount to send it by UPS - even more expensive to send by USPS! He kindly offered to cut a smaller box for me that fit the item perfectly. I so appreciated what he did and the money I saved. Staples in Williamsburg, VA is truly fortunate to have him as an employee!

Elizabeth Heath (12/06/2019)

The General Manager and the staff of this store go above and beyond. They help our small business tremendously. They go out of their way to help us with our rewards. Their professionalism and customer service are 5 star!

Tabitha Sewer (11/27/2018)

THE WORST!!! Time and time again they have proven to be the worst place to print anything. I have shopped here multiple times and this time is my last. Today I walked up to the printing counter and a woman asked me if I needed to be helped. I told her that I emailed them a document to print. She proceeded to turn her back and continue to work on whatever she was working on for the last 10 minutes. I stood there the entire time waiting for her to acknowledge me once again but she never did. I walked up to the customer service area and tops to a manager and he said that they will help me when they were ready. Mind you, I was the only person for customer at the printing station. they disregarded me as a customer so I decided to walk out and will never return. Extremely poor customer service. If you have a customer, stop what you doing and acknowledge and help them.