Map
Detailed Information
- Place Types Atm
- Address 38 N Central Ave, Staunton, VA 24401, USA
- Coordinate 38.150237,-79.074554
- Website http://www.bankatcity.com/
- Rating 4
- Compound Code 5W2G+35 Staunton, Virginia, Uni
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Worst customer service I have ever experienced. I’ve had an account with City National Bank for over 4 years and have never been satisfied with their services. It took over a week, being left on hold numerous times, 6 different people, and 4 different locations to open a simple savings account. Each person I talked to suggested they’d give a call back ... I never received one call back. I had to call each time, once three times, for someone to pick up the phone. Each time I talked to someone completely different and had to start the process all over again. I am by no means a bank teller, but how challenging can it possibly be to add an account to an already existing customer? After threatening to leave and cancel all of my accounts, I then had an opened savings account in less than 24 hours ... big shocker. #1 in customer satisfaction? More like #1 at making everyone run in circles. Would NOT recommend to anyone.
Awesome Staff that's always professional and genuinely happy to assist me in all my banking needs!
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