MCHC Cumberland Medical/Dental Clinic

Had two TERRIBLE experiences with the dentistry side of the clinic.nnHad my teeth cleaned last week and the woman who cleaned them stabbed my gums with the pick/scraper tool so badly that they poured the blood. She blamed it on poor flossing habits, but my gums never bleed that bad when I floss them at home. She then very roughly flossed my teeth after polishing them and jammed the floss up in between my teeth into my already sore and bleeding gums way harder than she needed to. WORST CLEANING EXPERIENCE OF MY LIFE!nnI went in a couple days ago to see Dr. Blair for 2 fillings. I wish I had of went elsewhere! He put a glob of numbing cream on a cotton swab to numb my gums, and the excess of the cream ended up going down my throat and numbing half of my throat and I couldn't swallow properly. When he numbed me, I'm almost certain that he went WAY TOO DEEP with the needle, because i could feel it. My bottom numbed, but my top didn't, and when he started drilling on the top, it hurt, so he stopped and numbed the top again. I could feel that needle going WAY DEEP again. So the rest of the procedure went fine. He did the fillings, and I was so numb I literally couldn't feel ANYTHING (3 shots of numbing stuff to the left side of my face in total). So i leave, and think everything is good.nn2 hours later the numbing is wearing off, and I start feeling pain. A LOT OF PAIN. It hurt so bad where he injected me with that numbing stuff that I wanted to cry. I couldn't open my mouth but MAYBE half of an inch, and just talking was excruciatingly painful. A large portion of my cheek/jaw was still numb and remained numb until 11pm that night (my appointment was at 12pm that day, and I was done by 12:30pm and out of the office). Not only did I have severe pain from the injections, but I noticed swelling and bruising beginning to show up on my cheek/jaw area that evening, which only continued to worsen. It literally looks like someone PUNCHED ME IN THE JAW! I am now 3 days post appointment, and I am still swollen, bruised and sore, and I still can't fully open my mouth without pain from the injection sites.nnThis is COMPLETELY UNACCEPTABLE!!! Never in my life have I ever experienced this from a dentist. I had a root canal done one time by another dentist in Tennessee, and it didn't hurt anything like what I am going through right now. If I had the option to give 0 starts, BELIEVE ME I WOULD GIVE NOTHING!!! The dentistry practice at MCHC clinic is a JOKE!!! I WILL NEVER BE RETURNING HERE, AND I WILL ADVISE ALL MY FRIENDS AND FAMILY TO GO ELSEWHERE ALSO!!!nnI uploaded a picture of my bruised cheek so that everyone could see what kind of shape I was left in after getting services here.

Dr. Blair and his staff were absolutely amazing with our little ones(4,5 & 9 year olds). He was very patient, gentle& kind, neither of my baby boys cried, they let him numb their gums and pull their front teeth with no problems& fillings. My daughter has had a previous negative experience with a dentist that is no longer in Harlan which caused her to be afraid of them unless it's just a cleaning because he was suppose to do fillings & ended up drilling to far and went into the nerves causing damage that resulted in her having pain& sensitivity to things that didnt bother her before for 2 years now so of course she was a hysterical& was referred to a pediatric oral surgeon to do her fillings and pull 2 teeth. We go for cleanings next month and look forward to seeing them all again!

The staff is friendly and they don't rush you through. They take the time to get to know you and your needs. I came from Cincinnati and believe me. These people are more patient friendly than any doctor office I have seen in my 60 year in Cincinnati area. And I've seen many! Very refreshing to find someone who truly cares about making you well and not just getting thru as many as possible to increase revenues! Love this office!

Very nice doctors MCHC is a grate clinic

Wonderful place. I was there to see the dentist. There was not a long, Dr. Blair answered all my questions, not rushing me. Staff is terrific, very friendly.