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Chase Bank

579 N State St, Lindon, UT 84042, USA

+1 801-796-0321

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Detailed Information

Place Types Atm
Address 579 N State St, Lindon, UT 84042, USA
Coordinate 40.3489524,-111.7290472
Website https://locator.chase.com/ut/lindon/579-n-state-st?jp_cmp=rb/Lo
Rating 3.1
Compound Code 87XC+H9 Lindon, UT, USA

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Reviews

Cassandra Eteaki (08/08/2020)

Brought a friend to this location to open a account it was almost 1pm. The gentleman tells my friend he’s with a customer he doesn’t know how long he will be but he wanted to leave home at 1:30. The lady at the teller then tells my friend oh it’s only 1 we don’t close till 2 if you want you can go to the chase in Orem they might be able to help you. If that wasn’t bad enough we ask can my friend just cash his check then. She looks at the check and says no we won’t be able to because it’s not a chase check. At this point I’m highly upset at the customer service here at this location. I have been with chase for 2 years and I’ve never had a problem. But after this encounter here at this location I’m sooo disappointed!!

Chris M (08/08/2020)

At this location I experienced really Bad Customer service. Not sure of their own procedures when cashing checks. A lot of “I don’t know” and not enough “let me find out” Then I wanted to open an account and he told me he wanted to go home early, so he didn’t have time. Told me to come back Monday. Or for me to go to another branch in another city. Such a bad way to have chase look.

mike n (myattwi) (02/14/2020)

Andy was very helpful and went above and beyond to help me with details that others might find too small, but he made me feel valued and welcome. An otherwise stressful day was made less stressful, thanks andy and thank you chase. Long term customer, Michael Nelson

Celeste Puerta (03/10/2020)

I came at 5pm to be able to open a checkings account. They close at 6 so I thought I had plenty of time and I was being respectful of their schedule. I waited for 15 minutes so someone could come and ask me to do it myself online because the only person taking care of that was taking a while with another customer. I had already done my own research and had several questions. I would have never driven in rush hour just to be told to go and do it myself online. Terrible customer Service. I've heard Chase is one of the most, if not the most solid bank but with experiences like these I'm not sure if I actually want to do business with them. The lady seemed in such a rush and answered 2 questions for me and just wanted me to leave with the idea of getting a coupon and be done with it. This is not how you do it.