Map
Detailed Information
- Place Types Atm
- Address 4782 W Cedar Hills Dr, Cedar Hills, UT 84062, USA
- Coordinate 40.4159289,-111.7731366
- Website https://locator.chase.com/ut/cedar-hills/4782-w-cedar-hills-dr?
- Rating 3.1
- Compound Code C68G+9P Cedar Hills, UT, USA
Photos
Reviews
Terrible customer service. Was charged a fee. Asked why. I’m guessing the manager jumps in our conversation tells me how I’m not a Customer and tells me how I’m wrong. Love starting Saturday morning off by trying to get money from my company who banks with them. Never once apologized. I had an account with them before but because of terrible customer service, and fees it’s not worth it.
Abandoned small businesses... Been a business client well over a decade and received zero assistance. I was told I needed to make 2MM in deposits annually to really matter to Chase Small Business. I think its funny that the five star reviews are from your employees. Real classy.
I've banked with Chase for many years now. I've had more good experiences with them than bad. This specific location in Cedar Hills is top notch. Every time I go there they seem to remember who I am and most of the time call me by name before giving them my information. I feel like they do care about their customers and they take the time and effort to prove it.
I went to this bank multiple times because I work in the area. The drive-thru always took about 30 minutes to assist me with something as simple as depositing money and would cause me to go over my lunch break. If I happened to have time to visit toward the end of the day they went slower. When I would go inside they often treated me in a curtly manner and would do things that gave me the sense I wasn’t welcome. Anytime I tried to ask questions they would refer me to someone else before I even finished my question. When I asked if I could finish my questions without their assumption I was told they would give me the same answer. I am looking forward to ending my business with Chase bank.
I wanted to share a quick story about my experience to help others decide to bank or not bank here. A couple days ago I logged into to account to view my payroll deposit was deposited successfully into my savings account, which it was! Things have been going smooth with Chase so far, no reason to complain, or so I thought... I logged in today to move some money around and I noticed my savings account was missing? WTF? I had a lot of money in that account, where did it go? Well after calling the bank, I found out that they had CLOSED my savings account due to 'no activity' and returned my money to the payroll company. How god damn kind of Chase! So to make matters worse, they will not re-open the account, I have to go into a branch and open ANOTHER savings account. Not to mention contact my HR manager and get a physical check after they can prove the check was returned by my bank. This will be a multiple day process that could have easily been avoided if they could see the activity in my savings account before closing my account. Very disappointed in my experience here at Chase. Worst banking experience I've had. Bring your money elsewhere if you want any sort of competency.
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