AAA Fairfax Car Care Insurance Travel Center

Really a 5 Star Quality Experience all around.. I needed 2 new tires. They had the brand and style I needed and installed the new General Altimax Tires the way I wanted with in 2hrs. My car handles much better now.

I needed help getting our van started at my home. The AAA Roadside Assistance technician came within an hour and started my car. He checked the quality of the battery and it was really old and would not keep a charge. He replaced with a new battery and told me I was entitled to a free battery through AAA each year under my membership plan. That made my day! He was very nice and extremely pleasant in carrying out his repair work. Thank you for solving my car problem the same day with such great service.

Felt I got an honest diagnosis and subsequent repair. Also felt the price was within reason.nI was a walk in and they pretty much took me in and this was Friday. Hour and a half to vacuate the refrigerant and they recharged. Decided to wait and used their wifi. Pretty decent connection.

///Warning// the car service shop techs are not reliable at all!!!!!nnWe brought the car for a specific issue; engine noise. We left the car for a day, the repair Invoice showed a routine maintenance performed such as fluid flush , steering pump replacement( that was the issue according to them) and break pads replacement all for $2200. picked up the car drove it next day and the noise was still there, it has become even worse. The steering wheel is even harder to maneuver. Came back next day , the guy at the desk said that they can do anything since the manager isn’t in the premises. We took the car to two different professional technicians for a diagnostic and both stated that the issue was related to timing belt. We came back two days after to talk to the manager and he did not even apologize but rather tried to shift the issue to something else. He accepted to check the car again. We left the car there fo now and we will see what happens.

I had a great experience getting signed up for AAA. I spoke with Gary and he was very nice and helpful and had me all set in no time. I would definitely recommend this place to others!