French Janet DDS

Best experience I've ever had! The dentist, the assistants, hygienists and receptionist are all very friendly and willing to help in any way they can. Would definitely recommend this office to anyone!

I read the bad review and was hesitant to schedule an appointment. However, I did and am happy to report that if might have been an isolated problem. I found everyone to be very friendly, nice and professional. I will be going back as a satisfied customer.

Great staff

Reading the last review very much concerns me, as a dental assistant of 35+ years in this community I know most all the assistant in the area, have even trained many of them. Unfortunately the assistant or hygienist in this situation has no way of telling their side of thing . But I can tell you that I personally know each and every employee in that practice and they are well trained and qualified. So before you make judgement base on one Mothers experience please make your appointment with confidence and go in with an open mind. In my experience most children do better without their parents hovering. Also do not try to tell your child what to expect, parents unfortunately can can plant seeds of fear, and mistrust with * dont be scared it is not going to hurt* I hear parents say this all the time and in the back of the child's mind they are saying why would you say that if there is nothing to fear. Let your Dentist and Assistants do their job.

My first 2 visits with Bailey and Sharon were great, but this last experience with this other dental assistant whose name I can’t even remember was bad enough for me to never come back here at all! When I voiced my concerns to this girl, telling her what the other last 2 assistants did that worked better, she snapped, “WELL THAT’S ILLEGAL AND THEY WEREN’T SUPPOSED TO DO THAT!” Which was a complete lie, she just got her ego hurt and tried to act like the other assistants were in the wrong. She ended up having to try to do a second X-ray on my child and told the dentist it was because my daughter didn’t bite down hard enough on the paper when, IN REALITY, it was because she used her FINGER to press it onto her tooth instead of my child biting down like she was supposed to have her do. I knew it wouldn’t work that way and I’m not even the expert! So why in the world would I trust her to do anything else?! She then got another dental assistant to try helping and this other girl kept telling my daughter to bite down when the thing wasn’t even all the way in her mouth. I’m not kidding when I tell you the whole thing was such a joke! It was like watching a couple kids struggle with a tool. Then she ended up grabbing this other tool that looked like a long pair of scissors with rounded tips and was going to put that in her mouth deep back near her throat where her back tooth was. That is the point in which I stepped in and said, “Absolutely not!” And became so upset! After already seeing her winging it on the last attempt, no I was NOT going to just sit back and watch her mess it up again with my daughter helpless under her and snap yet another and possibly even ANOTHER X-Ray because she just refused to do it right the first time! No thanks on all that radiation! That is my daughter, I have EVERY right to want to feel comfortable with what someone is doing, especially when I see them doing it differently than someone else who had done it successfully before! With the first X-rays we ever got here they noticed a problem with a tooth that a previous dentist from a different office had worked on and showed me that he had put a filling in without removing all of the cavity. I bring this up to shine light on the fact that just because someone is SUPPOSED to be an expert in their field does not mean they are actually doing things right! When I have experienced poor practice from a so-called expert and then I am seeing another person doing things that are red flags, you bet I’m going to speak up! Instead of respecting my position as the parent they ARGUED with me! I had hoped more care would be taken at this office, especially since the other 2 dental assistants had done so, but unfortunately it wasn’t the case with all of the employees here. Sometimes one person can ruin it for everybody. I ended up not even finishing the appointment. The receptionist offered to reschedule with someone else, but I was so disgusted by the experience that I didn’t even want to come back here again! As wonderful as the other 2 assistants were I have to wonder about an office as a whole when they are hiring someone like this girl! Right before I left, I said to the receptionist, “I just don’t know what to do, what would you do in my position?” And she said, “You just have to tell your child to cooperate and be firm!” AS IF MY DAUGHTER WASN’T COOPERATING!!!! She did everything they told her to do! She was NOT the problem!!!! So that was just a kick in the teeth when I was already upset. There are other places to go. One last thing, the very first visit we had, when we were waiting in the lobby, one of the dental assistants came out and told a child’s mother, “She had one cavity so you’ll need to make another appt for that!” Ummmm, HIPPA VIOLATION?? Obviously, these people are just not with the program! My friend who has also been there has had a couple good experiences, but recently had such a horrible experience that she also ended up livid. So good luck to anyone who gives it a shot, you might get lucky!!!