Map
Detailed Information
- Place Types Car dealer
- Address 25 W State St, Pleasant Grove, UT 84062, USA
- Coordinate 40.3587115,-111.7412269
- Website http://www.powerhouseusa.com/
- Rating 4.3
- Compound Code 9755+FG Pleasant Grove, UT, USA
Photos
Reviews
Powerhouse is great! They fixed my older 4-wheeler and it runs great now. The price was very reasonable. I would highly recommend taking your equipment there.
I have been going to this place for 3 years now. Last year I purchased a plow from them. I thought they have been in business enough to know that the plow they put on was way to big for the machine it has broken 2 times now. After the second time I purchased a new wench to see if that would help. No no no it didn’t it broke again. The third time I took it back paid to get fixed took it off the trailer and it snapped off. Dustin the owner refuses to pay me back for it falling off again. He also continued to argue with thus customer. Please do not have them put on a plow that is too big for your machine you will continue to have issues. And Dustin may seem like he is readable but he does not take care of his customers after they make a mistake.
Logan has taken care of our family with professional service and great pricing! We needed tracks for our UTV before the snow fell and he not only beat the competitors' pricing but the installation was super fast! Logan has worked to ensure any questions/concerns are answered with prompt professionalism. Don't look anywhere else!
well I have been waiting for more than 2 months for them call me, the guy told me they would need at least 3 weeks and I never got any call, maybe they didin want fix my waverunners...
9/8/2020
I am updating my review because its easy for the store just come here and say We never had you, I didint called another dealer because its freacking hard to find one that take care of jets before the year 2000 and you were the only guys I found. YES WAS DEFINITLY YOU GUYS WHO I CALLED
I took my older 4 wheeler into them to make sure the carb was set correctly, upon their inspection, they said they needed to check the electrical system. So I gave them the go ahead to do so. After their testing, they came to the conclusion that all electrical was good, but it could possibly have a CDI box issue, which Polaris no longer makes. So I asked them to still check the carb, which they said won't fix the problem. I agreed but asked them to check it still. I stopped by to see if by chance it was ready. The guy told me it was but he would need to enter everything in the computer, he did try to sell be a new battery because my fairly new one would not hold a charge. As I came back with my trailer to pick it up. I received a text that the gas tank and front fender were not on yet. I still went in to say I had just received the text upon arrival. He said, you can take it if you want or come get it tomorrow. It would only take 30 minutes to put the fender back on. I decided to take it home since I have removed and replaced the fender before and didn't feel it would be a major undertaking. When we got outside to the trailer they handed me all the parts, every part they had removed. Choke, ignition, gas tank, front fender, rear fender bolts, clutch cover, all side plastic covers. I was of course not expecting all of that. So the manager came out and ask why I was yelling at his guys, which I WAS NOT. I said, you told me the front fender was off, not all of this stuff, he said it would be easy to put on, so after going back and forth and him asking who is going to pay for all the free work, (which I am assuming is putting my four wheeler back together, the way it showed up to them). He then proceeded to tell me they worked on it for 6 hours, but he only charged me for an hour and a half, (curious business practice) which I don't believe for a second. He then told me that there was not an option for them to put it back together and told me he was trying to do me a favor and told me to leave.
Upon getting it home in the light and seeing what I was up against, I also noticed they had in fact cut the spark plug wire. NO- it hadn't just fallen out, it was at least an inch and a half short of reaching the spark plug boot. Oh, by the way, I DID find the CDI with minimal searching and will also replace the spark plug wire, no thanks to them.
One thing would have changed the entire outcome.
" You know what sir, your four wheeler is in a bunch of pieces right now, let me get it put back together first." But the inference of it's just a front fender and tank was not good communication.
They won't need to worry about me going back. Or anyone I know.
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