Woodman's Gas Station

DO NOT GO HERE TO GET YOUR OIL CHANGED! I have been going to Woodman's gas and lube for the past few years. If I could give them 0 stars I would. I recently had to go to my mechanic due to a check engine light being on. Oil was unable to get to my engine due to the filter not being changed. It was collapsed and there was visible metal shards showing. This is not what an oil filter should look like with over 1000 miles left to go. I was initially told that this was normal and that there would be 17 cameras proving that they changed it. Now all of a sudden there is no footage. They said they don't keep it that long. NEGLAGENT on their part. They are unwilling to compensate me in anyway due to their lack of care. They sent maintenance personnel to take pictures of my car instead of an actual mechanic or the gas and lube manager, again negligent. All I want is for them to take responsibility for their actions and mistakes. I am not the first person to have damages on their car due to their lack of care. The in store managers were nice but when I got to talk to Sarah from corporate she was extremely rude. She talked over me on the phone, talked down to me and ran me around in a circle. In so many words she told me I didn't know what I was talking about so, I had my mechanic talk to her and she was rude to him as well. She is apparently the head of customer service even though she has very little skill in that area.

I take my car here to get an oil change almost every time. Sometimes the wait is longer than others. Today there were 3 cars ahead of me and it took a total of 1 hour and 40 minutes just to get a basic oil change. I’ll continue to go here for the great value, but I wouldn’t recommend it for those with limited time.

Not a fan of woodmens food market at all! But the woodmens gas station is awesome they dont try to up sell you and they have great prices I recommend coming here!

0/10nnWent here to get an oil change. I usually go to the dealership. Yes, it’s about $25 more but that’s what I’ve always done and haven’t had much of a problem. Thought I’d come here and save a bit. Big mistake. I ended up leaving before the oil change even happened and going to the dealership for a same-day appointment.nnI had such a bad experience with the oil change part of Woodmans I don’t think I’ll go back to the food part. Certainly not in Kenosha.

Good gas prices. Same as Costco without the membership cost