Map
Detailed Information
- Place Types Bank
- Address 3428 Glendale Ave, Toledo, OH 43614, USA
- Coordinate 41.6129639,-83.6243964
- Website https://locations.53.com/oh/toledo/3428-glendale-avenue.html
- Rating 3.4
- Compound Code J97G+56 Toledo, OH, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
I'm very happy with personal, special our account manager, really helpful, kind and quick.
Very busy location. The wait can be long mostly due to constant customer questions or arduous requests. Generally, staff is friendly and accomadating. Area traffic around this location is the biggest cause for concern.
Okay bank to deposit and withdraw money from, nothing else. There are certain ones that work here that are sarcastically rude. They do not care to help you with your financial goals. And are suspicious of normal customers that come in because they've been robbed before.
Fifth third is a terrible institution. They changed my account type without warning and started charging $25 monthly service fees which they would only partially refund. I will never bank here again.
Went to open an account. The banker was judgemental, made assumptions, and borderline rude. The banker without knowing anything about us made assumptions as to what bank account would be best. She was persistent in her views without any knowledge of our income or the amount we wanted to deposit on this day. When she was questioned about different accounts she became defensive. We then went to a different bank, was given options, and were allowed to chose the account we felt was best for us. I’d recommend to this Fifth Third branch (Glendale/Byrne Toledo) some cultural competency and customer service training. I did call and make a formal complaint. I plan to follow up in writing.
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