Map
Detailed Information
- Place Types Bank
- Address 5501 Monroe St, Sylvania, OH 43560, USA
- Coordinate 41.705997,-83.665935
- Website http://genoabank.com/
- Rating 4.2
- Compound Code P84M+9J Sylvania, OH, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Worst customer service and experience I have encountered at a bank in a long time. Tried to pay off my home equity loan 3 different times. Onec in person at a branch and twice via phone. Called branch again and just got arguments and a new balance owed. Not at all the customer service they try to project in their advertising.
We are a very small company. They provided excellent service and were instrumental in successfully processing our SBA PPP loan at a time of extremely high demand. All of our correspondence has been handled with care and promptness. Highly recommend.
Kim Kandik is the best! She goes above and beyond for her clients and communicates very well! We would not have made it through our new construction process without this lady! Highly recommend her to anyone seeking a banking loan! Awesome person!
Horrible customer service! If you own a business I would recommend going to a bank that actually knows business terminology! I'm tired of calling customer service to make this bank do there Job
They remember my name and are always able to help me get things done. Best bank I've ever done business with
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