Jay's Auto Recycling

Not another dime from me.... Jay Puckett doesn't appreciate loyal customers.... your not owed my patronizing. Ill just buy new instead of supporting you with your bad attitude.

On 5/20/2020 I purchased a engine for $750 not including the delivery charge of $25 that took them a week to pull the engine no big deal. However once my purchase was delivered 5/28/2020 to the auto body shop I was contacted and told how poorly the engine was delivered. The parts department stated it was deliver in a truck bed not tied down and without a wooden pallet underneath the engine to properly support and ensure no extra damage is done. My mechanic says for it to have taken them a week to pull you can tell it was removed rush like.The outcome is bents pulleys; crack valve and more. Although it’s a recycling part, for the price I intend to receive top notch customer care. Especially since you can only exchange within 30 days; NO REFUNDS. I called to inquire about their delivery method and how it was transported and was immediately verbally attacked. Quote “ Well ma’am it wasn’t delivered on my rocket ud83dude80 ship how do you think it was delivered?” I asked why was his tone so rude and why was it such a huge issue with me wanting to know?....overall I just paid $750 the least I could get is some respectable customer service. I explained that I did just patronize your business and didn’t agree on how he was trying to handle me. He stated “ Well your card declined first of all you’re lucky it was delivered.” ud83dudc40 I cant make this up ud83eudd37ud83cudffd‍♀ufe0f Granted my card did declined but a little transfer of funds and voilà transaction successful same day...how else would it have been delivered?! Regardless of that minor card issue it did not equate to the disrespect and my concerns still not being addressed. I was hung up on. I will be headed over to BBB from here. I believe I was handle in poor taste and definitely insulted.

A great place to get late model parts and soil due to the rainy season ..lol.....Jay is super easy to deal with and they are currently updating the place to better serve their customers. Will be very nice once the new buildings and parking lot gets finished! A must place to call for parts!

Great place to get used auto parts! Call ahead and they will pull the part for you! Jay is such a nice guy to work with! He also has lots of cars ready to drive to buy. Or if you are looking for something to fix up yourself, he has them too! Huge selection!

Called yesterday about some part's, guy I spoke to on the phone said they was there. I sent my guy over a hr to find out they wasn't. People just clearly don't do their job!!