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Kay Jewelers

26300 Cedar Rd, Beachwood, OH 44122, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Erica (04/10/2021)
Recently, I had an opportunity to work with Molly at Kay Jewelers at the Beachwood Mall location and she was such a pleasure to work with. Molly was very attentive, professional, was not a pushy sales person, was personable, we had a great rapport and she helped me find some great jewelry as well. It just so happened that I had family that was very sick and she said some very encouraging words to me and it made me feel valuable and as if she really cared about me as a person. Molly took a real interest in me as a customer and did not make me feel as if I was a number. I appreciated the service that she provided to me during my sales and repair experiences. I had three repairs and each time she was patient, helpful and respectful each time I had to come back to the store. I enjoyed each experience working with her and will definitely shop with Molly again. I have not always enjoyed shopping in the Sterling stores, because I felt that some of the salespeople were rude or pushy, but Molly provided an excellent experience for me.
Cierra William (03/30/2021)
Kay has always made my jewelry shopping experience worthwhile and I always leave there in great spirits. The staff are always knowledgeable about current deals and specials and assist me with choosing jewelry within my budget without making me feel as if my budget is to small for quality jewelry.
Doc M (03/04/2021)
They were nice, but took 30min to locate a repair that was ready yesterday.
Rhog Shaman (03/02/2021)
Overpriced, junk jewelry dealer. Along with terrible quality jewelry, they'll push credit apps on you. The manager, Maurice, is as shady as it gets. If you don't like to be pounced on by commissioned vultures, avoid this place like the plague!
jessica williams (03/01/2021)
I was in the beachwood store on February 10 to get my ring and necklace fixed. Let me just say I will NEVER go back to that store or at least on the days Maurice is working. I felt so uncomfortable, I just wanted him to hurry up on my repair so I could leave. Maurice was so inappropiate , all i wanted to do was get my jewelry fixed and finish my shopping. But he was pressuring me into opening an account and tried to get me to upgrade my ring.I told him no thank you and to please just send my lewelry out to get fixed. During all of this he kept flirting with me even after I told him I was married. My husband and I have been shopping with Kay's for years now and I must say this was by far the worse experience ever.
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