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Chase Bank

5332 Mayfield Rd, Lyndhurst, OH 44124, USA

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Detailed Information

Place Types Bank
Address 5332 Mayfield Rd, Lyndhurst, OH 44124, USA
Coordinate 41.5194817,-81.4875377
Website https://locator.chase.com/search?q=44124&jp_cmp=rb/LocalListing
Rating 3.1
Compound Code GG96+QX Lyndhurst, OH, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday Closed

Photos

Reviews

Kathryn Sprague (02/01/2020)

Had a surprisingly great experience at this Chase location. Came in to do a few things that I had been putting off and had the pleasure of getting the banker Kelly S. She was so friendly and helpful. I was helped right away and felt that even though I was there to do things that probably didn't benefit her, that I was still a valued customer. I highly recommend this branch.

Gregg Pullano (08/01/2020)

The interior has modern ATMs that are more flexible with the bills they put out. Unfortunately, the tellers don’t like serving people and push the ATMs to a very discomforting degree and they don’t have a full service drive thru which was VERY inconvenient during the worst lockdown phase of the pandemic. A newer location just opened inside the bounds of my neighborhood so I doubt I’ll come back to this one again.

Carl Gordon (03/09/2020)

Tellers are great. I start with that because this is not about bad mouthing anyone. This review is to bring awareness to the common human practice of due on to others...(I hope most people know the rest). This branch manager is the worst type of banking representative in the industry. There was a pretty simple mistake on my account and one of his employees contacted the corporate office and received wrong information on how to proceed (really not her fault either). Instead of the manager showing true leadership, empathy or any level of customer service, he decided to suggest that I was colluding with someone else in an obvious fraud scheme. Even though this was corrected by the corporate office, the branch manager decided to make assumptions based on his own personal bias. Thanks god for the good people at a branch in Canton ohio that actually helped. this branch manager is the lowest form of human. A person who knowingly discriminates and judges based on bias and feels no remorse.

Chris Barone (12/25/2018)

I visit this branch weekly and not only is it beautifully designed, they have installed the newest self service technology at this location. Once you learn how to use it, you usually won't need a teller. When you do need a teller, you want to ask for Taylor because every time I'm there she is smiling and always happy to help. There's a reason why the branch is always busy....its people are always working hard to make your experience in the bank, a great one.