Map
Detailed Information
- Place Types Bank
- Address 1222 W Pleasant Valley Rd, Parma, OH 44134, USA
- Coordinate 41.3619267,-81.686874
- Website https://www.ffcommunity.com/mortgage-refinance?utm_source=googl
- Rating 3.5
- Compound Code 9867+Q7 Parma, OH, USA
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday 8:30 AM – 12:30 PM
- Sunday Closed
Photos
Reviews
I just started banking here. They require face masks to be worn and observance of social distancing. They are welcoming to everyone, not just firefighters. Their bill payer system works different than other financial institutions. They withdraw the funds from your checking account when the check is processed, rather than waiting for the payee to cash it. This helps to make sure that you have the funds in the account, resulting in no NSF fees. I am happy!
Great service and programs for children’s accounts to start them young on saving and financial education
Better than a regular Bank. Much lower loan interest rates.
Please properly staff your branch. Ive currently been in line for 20 minutes with 7 people remaining in front of me, and 4 behind me. 2 customers left and people started sitting because of the wait. One teller is manning the walk-ins, and drive through. Get it together.
I have been a customer for over 35 years. I moved away and when I came to visit the branch again I realized they had been taking $10.00 per month as dormancy fees and wouldn’t even refund one penny of over $300 in fees. If that’s how they treat 30+ year customers I would hate to see how they treat everyone else. Save yourself the fees and headache and go with a national chain with better interest rates who refund fees as a one time courtesy. Extremely disappointed.nnUpdate: Firefighters commented on this trying to be the good guy here (of course) I told them I would happily continue to stay a loyal 30+ year customer and make a sizable deposit right then and there if they would reverse the dormant charges because I had moved and didn’t see the notices. The answer was ‘No’ I then asked to reverse at least this months charge because I don’t live at the address, and haven’t lived at the address in years. Again the answer was ‘No’ then I swear to god the next words out of her mouth were ‘what can we do to keep you a customer?’ I couldn’t believe the audacity or ignorance (your choice) to ask a question like. On top of that my mom gets monthly calls trying to sell her ‘money management via FFCCU, yet they couldn’t pick up a phone to let me know they had been bleeding my account for years....
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