Huntington Bank

For sure one of the better banks in the area, the few times I over drew my account on accident they waved the fees for me. Very convenient having them inside giant eagle and the fact that they are open late is great too!!!

My mother has had an account at this bank for many years because her previous bank closed and merged with Huntington, and her account was transferred. When she reordered checks, they came back with the incorrect names on the account. She has always had her name and her son’s name on the account since this account was transferred to Huntington after the merger. She brought checks back to have them fixed, and they said they couldn’t put her son’s name on the account because they needed him to sign a document. Her son lives about an hour or so away, and she asked if she could take the form and mail it to him and after he signed it, she would bring it back. The manager Corey Laws stated, that’s fine but form has to be returned by the next day. Her son is not well and she does not have a way to scan and email the form. This woman is 81 years old, and this manager basically blew her off and did not care one thing about customer service. The other tellers and employees were very nice to my mother, but this Corey needs to be taken out of customer service. This error was on the part of the bank when the account was transferred from the previous bank, and this unhelpful individual decides not to help an elderly woman and tried to make her drive to her son’s house in the snow an hour away to resolve the problem that was their fault in the first place. Horrible experience for an 81 year old woman. Horrible customer service by a manager. Horrible community relations by a manager. I could not help her as I live 600 miles away. It is a sad thing in this world when helping the elderly person is a hinderance and not an act of kindness. Shame on you Corey Laws.

Poor service for a teenager who just opened a bank account in was not helpful with a kid trying to deposit money. Bad attitude.

Very friendly staff. Open on Sunday

The women who work there are not friendly at all. Every time I go there the staff looks like they are irritated that they have to stop talking and help someone.