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Detailed Information
Openning hours
  • Monday 8:00 AM – 4:30 PM
  • Tuesday 8:00 AM – 4:30 PM
  • Wednesday 8:00 AM – 4:30 PM
  • Thursday 8:00 AM – 4:30 PM
  • Friday 8:00 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Sierra Groves (08/23/2020)
If I could give them a 0 I would. You're supposed to be there for the kids and not be biased toward one side. Jayme is one of the worst CPS workers they have.
Michaela Cannon (02/06/2020)
This agency is absolutely disgusting, and you're supposed to be for the people, for the children for Christs sake. The two women that I've been talking to, in regards to my son being neglected, were so rude and nasty I had to hang up on them. Wouldn't stop cutting me off, calling me out of my name, and didn't care when I told them that what they were saying was offending me. I have also called and made a complaint to hr. This is so sad, I hope you guys can hire more experienced and compassionate people.
Bernardine Estanich (07/18/2018)
My experience with WCCS was brief. Here are my personal and family Issuesn1 First person that came to visit had no idea or detailed information about his case. He was however pleasant.n2 Case worker did NOT make scheduled visits or came before the parents arrived home from work making it very difficult for elderly family member who was at the house.n3 Scheduled appointment cancelled at last moment.n4 Calls to agency were NOT returned in a timely manner.nSolutionsnAll caseworkers sent to homes should review the case 24hrs prior to visit.nCaseworkers must be accountable for and report their attendance at visit to be reviewed by Supervisor weekly.nNotification of visit cancellation within 24hrs of visit and visits should occur at designated time with a 10 minute delay allotment.nCommunication must be utmost concern, log of calls and return calls noted to be reviewed monthly by Supervisor.nnAs one professional to other professionals, please accept this review as an opportunity for process improvement.
Allison Wright (03/27/2020)
When are y’all gonna stop letting kids down?
Roselynn Dillon (11/06/2017)
Just when you think you are going to speak to a professional person WHOM deals with children that are being treated badly, the county workers I have come across seem to be egotistical jokes. I have a badge - I'm perfect.. wow...I can demand things from people (That are opening up their home to take care of children and the county worker doesn't know if the system can help the person with financial services. (Case worker ) let me ask aroundn(Me )ok? And when I say, could you take 2 children into your home dress ,feed ,buy diapers for a ongoing task? Without help? Well ,I didn't ask for that.. (me- neither did we.. had 10 min to change my life raise 2 kids ,on 1 income.. yea geez, I will spend my retirement money to help out the systemn.... nope guess not.. be seeing you in the morning
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