Map
Detailed Information
- Place Types Doctor
- Address 110 S Broadway St # 4, Lebanon, OH 45036, USA
- Coordinate 39.4328038,-84.2082236
- Website Unknown
- Rating 3.9
- Compound Code CQMR+4P Lebanon, OH, USA
Openning hours
- Monday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Tuesday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Wednesday Closed
- Thursday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Friday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Very rude staff. Doesn’t seem to know how to take care of problems. And wants you to come in and pay more money just to tell you your lab results are fine.
Dr. Lacroix is a great example of what a primary care physician should be! His staff is great and will always work with you to get you in as soon as possible! He actually cares!
Walked in to check in as a first time patient, and realized I had forgotten my insurance card. As I was relating this info to the short-haired nurse (didn’t catch her name) she was quick to make me feel very small for not having my ins card. I apologized, as I hate to waste anyone’s time, and asked if she could look me up through Cigna, because I don’t know how these things work, I haven’t been to the dr since I was in school. She continued to drill me however, saying things like, “didn’t you know this was your first visit to this dr office?” And “well that’s just not how things work, is it...”nnShe was very rude and condescending, and patronizing me for not having an insurance card. She did not offer any suggestions or kindness by way of empathy or wanting to be genuinely helpful. It seemed as though she was only interested in making me feel ashamed.nnWill not go back, will not refer patients, extremely rude staff.
Office staff excellent, convenience and ease with scheduling/being seen (I'm usually in and out quickly and sometimes before my appointment time), great follow up. Dr. La Croix is a take action physician, striving to get to the root of the problem. I'm cautious with taking meds & desire to stay as holistic as possible. He's been very careful and conscience about prescribing. He's level-headed and reasonable. His bedside manner is not always a good match for me, but I know he's well liked by others.
I have been going to Heritage Family Medicine in Lebanon for about 5 years. Dr. LaCroix and his staff are fantastic. It is really great getting to see the same faces each time that you go in. You actually feel like they all know you and really care. They are really nice people. Dr. LaCroix is easy to talk to and gets right to the point. Their is rarely much of a wait, and I feel that I am always given a chance to ask as many questions as I may have. Another impressive thing is that Dr. LaCroix has often answered the phone and scheduled an appointment when I call. Wow. (A DOCTOR is so down to earth.) I would highly recommend this provider.
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