Map
Detailed Information
- Place Types Home goods store
- Address 844 S 800 W Suite 214, Pleasant Grove, UT 84062, USA
- Coordinate 40.3532134,-111.7530843
- Website http://www.mojiproducts.com/
- Rating Unknown
- Compound Code 963W+7Q Pleasant Grove, UT, USA
Photos
Reviews
I am so sad to post a 2 star review! I LOVE this product however their CUSTOMER SERVICE is awful!! I have worked with a distributor before and she was very helpful. I didn’t realize I wasn’t order through her and found that their main office customer service is the worst! I contacted them within 2 minutes of placing my order online and asked if I could change an item. They stated I could not without a restocking fee of 10%. I was shocked a company would not be willing to make adjustments, especially when my order was just placed and it is not being shipped. I am picking the items up at will call. I have requested that my order be cancelled twice today, but since I have requested this the individual is no longer answering my emails. So frustrating. I would have ordered several of these for my home and business. I love that they have “clean” scents, but customer service for me higher on my list!!
Their scents and product are amazing!!! The customer service is very lacking. Do yourself a favor and never do a will call order. I’ve been waiting outside for over an hour for pickups for they keep saying it will just be another minute. You would think for a will call order your product would be pulled and ready with your name on the box...but no. They pull your product from inventory once you arrive which is what causes an extreme delay. Getting the bath & body work wall plug-in is just as wonderful and a heck of a lot better experience.
I love the products. The AirMoji is the best. The pods and the people are all great.
What a bad product and company. I was talked down to when I asked questions and this was this was quite possibly the worst customer service experience I've ever experience. LOW QUALITY PRODUCT. I will buy candles next time to not deal with this company.
Pure frustration trying to connect app to the device. If, and I do mean if, you get the app and device to connect, it will lose it, and you will be trying to connect it again. The scents don't last long either. Will certainly be looking for something better.
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