Nuttall's Sewing Centers

So after going to the Murray store and getting very little help, I decided to just check what the PG store had in stock and I was blown away by how helpful they were. I wanted to buy a new serger and I probably spent two hours talking to the wonderful ladies over machines. They unboxed a machine for me, guided me through threading it, let me try it on all different fabrics, and THEN still encouraged me to try the cheaper machine I'd come in to look at because they said it's hard to tell what you like unless you try it out. They also taught me how to use a double needle on my regular sewing machine, and talked me through accessories for my 50 year old Bernina that I didn't even think were available because I couldn't figure out the right ones online. All week I've been sewing on my new serger and using techniques I learned from these wonderful ladies (I know one was Sarah, but I can't remember the other's name, and I wish I could remember, because she was absolutely amazing and so knowledgeable and patient with all my questions! I loved her! It may have been Krisann? She was from Texas and she was awesome.) I absolutely would have just bought a machine online after my ho hum experience at the Murray store, but I left PG feeling so comfortable with my choice and sure that there were people who could help me if I had any trouble, and I'm positive I've had fewer problems getting set up on my new machine because they helped me figure it all out. It was an absolutely great experience, and I look forward to taking some of my included serger classes when they start up again!

Sarah was awesome! She was very knowledgeable, and she knew the in’s and out’s of all the products and machines! Love this store!

Nice clean store. Good selection. Helpful staff

The young lady named Sarah in charge of the sewing machines, fixed my problem with my machine in just a little bit of time, at no charge. She was very sweet.

I'm disappointed everytime I go in here. I'm usually spoken down to by staff and today was pretty awful. I had stopped in a few weeks ago and asked about server repairs. At that time I was told to bring it in and she'd take a look to see if it was an easy fix without sending it off. I brought it in today, and was basically told that I was using incorrectly and i had to ask a bunch of questions to even understand what my options were. Terrible customer service and made me feel like I was bothering them and that I don't know what I'm doing. I sew often, I know what a serger is used for, and I've even repaired some on my own. I simply couldn't figure this problem out and rather than try to help me and offer suggestions I was basically told that I used it incorrectly. Knit fabric section is pretty slim, and overpriced. If you sew knits I wouldn't bother stopping here.