Kate Spade

This store has great customer service! I bought a purse at an outlet mall almost a year ago, between 6 and 8 months... It started to come apart at a seam and I was looking to get it repaired. They took my purse, gave me a box to put my stuff in and shipped it out right then! A week or so later, i got a brand new purse in the mail! None of this cost me a dime and the purse was on a great sale when I bought it! Their product may cost extra but they stand behind it. This was the first time I've had an issue with anything I bought there and I have a few items. Amazing! Thanks guys!

This store is awesome. I was looking for a gift for my bridemaids and they were extremely helpful. I couldn't find what I wanted in the store, so they ordered it online for me and let me pick it up later. Everything was wrapped when I got it and my bridesmaids loved their gift. The associate at this store that helped me was so happy for me that she even sent me a note to my house to thank me for stopping by and congrats on my wedding. Highly recommend!

I recently visited this location to purchase my first handbag from Kate Spade, but unfortunately, upon arriving, the four staff members didn't even seem to be bothered to greet me. I walked around the store for about 10 minutes still determined not to let it bother me, but the staff just seemed too consumed in gossip to help me (the only customer). As a result, I took my business elsewhere.

Very friendly sales ladies! They talked with us until we found the perfect purse!

Awesome store with a great manager! The manager made my exchange painless and easy. Will definitely be coming back!