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Devon Farmer (02/10/2021)
Customer service is the worst I've experienced. I will strongly recommend NOT purchasing anything Frigidaire because they will nickel and dime you to death. I bought a brand new washer 3 MONTHS AGO. Im now waiting for someone to come troubleshoot the 3rd problem with it. The first issue was that someone at the factory assembled it with an outer tub that you could stick two fingers in. Its not physically possible for it to get damaged after being assembled.
veronica bedinger (06/23/2019)
Extremely poor customer service and products. Purchased a $2,198.00 fridge from Home Depot 1st delivery 5/31/19 doors dented. Refused delivery. Went to Home Depot and spoke with the manager, she was extremely nice called Electrolux, the representative could not do anything except give a new delivery date of 6/7/19. The alleged supervisor Anthony refused to give the names of his 3 Supervisors but told us they would say the same thing. Called the 800 number myself and the representative immediately gave me the name of Anthony’s Supervisors Conita. 6/7/19 delivery had dents on right, left and the back where the motor was located. Called again. The representative stated that since I could not get a delivery until 6/19/19 they would leave the fridge as a loaner. Needless to say on 6/19/19 the delivery had a dent in it. Called and I was not given anything for customer satisfaction. Shame on you
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