Kroger Pharmacy

The Pharmacy does not call me if there is an issue with my prescription and have made me run out several times. I am disabled and my medication is vital for me to take as I have seizures when they don’t have my medicine in stock. The pharmacist Mary at New Albany is rude and when I went in to inquire on a script she called the insurance company and made a point to say - so I was right? When in fact my insurance company called them the next day and it was an error on Mary’s part and my insurance company walked them thru what they did wrong. They also shorted me 100 pills on a 120 prescription and they didn’t read the printout that said 120 and the bottle printout the 1 was light so they gave me 20. I will not ever go back to the pharmacy at Kroger again. Especially the New Albany location. They run out of my major scripts I need to prevent my seizures and I advise anyone with major medical issues to not use Kroger Pharmacy’s.

The entire staff is helpful, kind and friendly!! Can’t say enough about this fabulous group of people! Thank you all for your services everyday!

I used the pharmacy. My doctor called in the prescription and when I got there (6 minutes away) it was ready.

I have been using this pharmacy for almost 10 years - I use Frank as much as I do my doctor - they are always curtious - up on what meds I am on - I would be sad if I moved and they were not close enough to continue the relationship. Thank you Kroger New Albany Pharmancy to taking care of me in an area of my life that can mean life and death!