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Openning hours
  • Monday 8:00 AM – 4:30 PM
  • Tuesday 8:00 AM – 4:30 PM
  • Wednesday 8:00 AM – 4:30 PM
  • Thursday 8:00 AM – 4:30 PM
  • Friday 8:00 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
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School Employees Retirement System of Ohio
Reviews
BUCKEYE BOY (09/17/2020)
I've been a retired member for almost 11 years. I've had repeated problems with Aetna Health Care. When I call SERS I'm told someone will call me back. Nothing but lies. No one calls back. They build a nice new building and take away our cost of living allowance. They double and tripled my co pay and deductible for health care. I'm trapped in a politically corrupt employment system. Thanks for fleecing us SERS.
Robert Miller (02/28/2021)
Wouldn't recommend being part of this.
Mary jane Downs (08/29/2019)
Very nice and make you feel comfortable talking and answering questions lost my husband in 2005 and haven't had any problems
Jeff Rettinger (01/17/2018)
If you can get somebody to answer the phone...they are decent after that. They have the perpetual recording playing that they are experiencing a high call volume. Really? Always? Plan on being on hold for an hour. ( not an exaggeration)nI was trying to process a death benefit for a retiree. You can't just go in and do it. They have to mail you papers. The person I spoke with didn't bother to tell me it may be a month to get the paperwork. Truly ridiculous... Nothing to do about it, but say it Sucks!
Kathryn Lilley (01/28/2020)
Always friendly, understanding, helpful.
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