Map
Detailed Information
- Place Types Local government office
- Address 1055 Mt Vernon Ave, Columbus, OH 43203, USA
- Coordinate 39.9711792,-82.9738138
- Website http://jfs.franklincountyohio.gov/
- Rating 2
- Compound Code X2CG+FF Columbus, OH, USA
Openning hours
- Monday 7:30 AM – 5:00 PM
- Tuesday 7:30 AM – 5:00 PM
- Wednesday 7:30 AM – 5:00 PM
- Thursday 7:30 AM – 5:00 PM
- Friday 7:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The customer service is horrible. Not just one person its everyone. Everyone had a nasty attitude. And every year when its time for me to Renew on my end all documents and anything else they need is turned In on time just for me to still get my benefits cut off because lazy workers there are not doing there job correctly. If you guys are hiring i myself ( which i have excellant customer service) will be glade to come work for yaw and show yaw how its done.
I know rating them on google isn't going to do anything to fix things--I see everyone else who has rated them over the years and nothing seems to have changed--but something needs to change here. I was told a supervisor would contact me regarding a filing error with my insurance, and that was several weeks ago. On top of that, are the folks who work the phone lines trained on mental health and deescalation? You'd think with how they're supposed to be helping people who are often disabled, they'd be trained on these sorts of things. I had a panic attack on the phone, begging someone to listen to me, and the person on the line told me they didn't have to listen to me, called me a liar when I explained my situation, and then hung up. A warning to other people with anxiety disorders or mental health issues in general: if you are able to, take extra time before the call to prepare yourself to be berated, and take some time afterward to do something nice for yourself. I know these people are supposed to help us, but so many of them just don't care, and that can be dangerous.
I waited 15 mins on the phone and still no answer!!! So I will not be calling back no wasting any more of my time!
I'm New to Ohio and This Place Has Been Awesome in Assisting Me
Very Very Very disappointed ud83dude1e of this people
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