Map
Detailed Information
- Place Types Car dealer
- Address 322 W 4th St, Owensboro, KY 42301, USA
- Coordinate 37.7720016,-87.1143299
- Website https://www.stevejoneschrysler.net/?utm_source=google&utm_mediu
- Rating 4.1
- Compound Code QVCP+R7 Owensboro, KY, USA
Photos
Reviews
Very unpleased with service. I purchased the extended warranty through Steve Jones for my 2015 ram. I called them and stated my LED blinker went out requiring a $400 replacement tail light unit. Steve Jones told me to bring in my vehicle and they will look at it to determine if it is covered by the warranty. They looked at my vehicle and stated the warranty they sold me does not cover the tail light unit and charged me $125 to Diagnose the problem (aka letting me know the tail light needs replaced which I already informed them and knew). So in summary, I was told the warranty will not cover the tail unit and charged $125 to let me know my bulb is out and needs replaced. I was never informed it would cost me $125 before hand to diagnose the tail light was out (obviously I already knew). I was simply told bring in the truck so we can determine if the warranty will cover the tail light.
Went in at last minute to get a headlight fixed on my son's Dodge truck since he had to head back to school the next morning. The service department and the service tech were great! Thanks for taking care of us and getting him fixed to safely go back to school.
The teams here are friendly and you will be feeling at home. Great selection of vehicles, services and custom parts. Ask for Joel, no hassle, will haggle and if needed the finance team will go to bat for you.
Kate is the best one there she hooked me up got me in and out quick she went above and beyond to get me into the car I wanted I had bad credit and all and she was still able to pull it off to get me on the road I think she honestly deserves a bonus for all that she did also had to come back a few days later to get a few things done on the car and Kate had me in and out if anybody was to ask me where to go get a great car or truck I’m sending them straight to Kate thx late your the best!!!!!
Maintenance department, sales and all staff we have had dealings with have been great! Kip is a top notch salesman! Very knowledgeable and helpful with our Jeep purchase. Angel great to work with in getting the best deal possible. Chris and Nathan in Maintenance provided great service anytime we’ve had to take our vehicles in for service. We appreciate Sara also taking time out to ensure we were satisfied with service we received. The customer service at Steve Jones is why we keep going back for vehicle maintenance or new vehicle purchases.
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