Soundview Service Center

Have driven by this place hundreds of times since it's close to me, but visited for the first time yesterday because I needed an inspection. After calling a couple of other places that couldn't help me same-day, Soundview was very accommodating and happy to service my car. Everyone was really nice and judging by the newspaper articles on the wall it seems like it's been in business for decades and family owned. When I need another inspection I'll definitely come back and if my car needs any work, I'll call them before anyone else.

Had an emergency brake down off 95!nGot towed to this hidden gem and got serviced immediately.nBelt,alternator and water pump all swapped out with a great turn around time

Yes, I have already written a raving review of Soundview. Why take the time to write another? After 33 years of extraordinary service, it does not seem unreasonable. In a world where everyone tries to get by doing the least amount of work possible, here is a world where they ALWAYS go above and beyond. The kind of customer service I grew up with just doesn't exists anymore -- but it does at Soundview. Combine that with incredible integrity and being treated in a way you'd expect from your family, or your spiritual community, but certainly not by a business.nThe other reason I decided to write another review is because I noticed I was so busy telling you how honest and kind the Parentes (and their employees!) are, that I forgot to write about their knowledge and skill. Over the years I have had Hondas, Toyotas and Volkswagens. (I have also referred friends with Fords, BMW's, Jeeps and Subaru's.) They are always up on the latest technology and quirks of all makes and models. I hear from them about a recall before I hear from the dealer or manufacturer. Ralph knows about little glitches to watch out for, when something should still be covered and what the expected life span of various parts should be. It is no wonder, I have often found him with his mechanics around the computer looking up details, or calling parts dealer to discuss best available resolutions and prices. I know how respected they are by their peers because on the few occasions I had to stop elsewhere in an emergency, when the owners would try to recruit my regular business and I tell them I'm a loyal Parente customer, they stop. They tell me I'm in good hands and to say hello to Ralph and Judy and Pete.nThe only way you could possibly go wrong is by NOT choosing Soundview as your go-to garage.

Gave me a straight forward list of problems, and prices regarding the necessary repairs. Done before the estimated time. Honestly no complaints. Great service, great place.

The owner Ralph is an honest, no nonsense mechanic. You will not be up sold, pressured or messed around with here. Their estimates are accurate, service times quick and explanations are detailed. I have recommended them before and will do so again in the future.