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Wineexpress.com

420 Columbus Ave, Valhalla, NY 10595, USA

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Detailed Information

Place Types Liquor store
Address 420 Columbus Ave, Valhalla, NY 10595, USA
Coordinate 41.09955,-73.775641
Website https://www.wineexpress.com/
Rating 2.7
Compound Code 36XF+RP Valhalla, NY, USA

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Reviews

Marie Sorbera (12/02/2020)

Called to order 4 bottles of Silver Oak being sold at a Thanksgiving holiday special price. Given a time crunch, I asked if I could pick it up at the warehouse. The staff was extremely accommodating and paved the way for a truly express pickup just in time for Thanksgiving. The staff is extremely efficient and friendlynExceeded expectations. The wine was suburb!

Jennifer Ogle (12/23/2020)

I ordered a basket on 12/16, it is now 12/23 and have yet to have any confirmation that it shipped. No tracking provided & says order number does not exist. When I was on hold for over an hour 3 days ago, they said it was shipping the next day & I'd get confirmation still nothing. Was on hold again this morning for 40 min, they picked up and hung up. Now trying again. This was a team gift for our manager and I was in charge. Not only am I not getting info, now I've let down my team by picking this company. **UPDATE** after waiting another 35 minutes on hold I finally reached a very nice gentlemen in shipping who gave me the UPS tracking number and stayed with me on the phone until I saw it myself. Their website still not working but at least I know there is a product and it shipped. Praying it delivers.

Jerry Sager (12/17/2020)

Terrible. Ordered a case of wine and received a confirmation it was in stock and would ship to be at my home in 7 to 10 days. It never arrived. Called them and waited 47 minutes for an agent to tell me no the wine was never in stock and its on back order. This was three weeks after my order and no one called or emailed me to tell me they lied when they said it was in stock. Worse they offered no excuse and only said hey to do you want the wine if and when we get it? Total scam bait and switch group. NO one in charge it was like no knowledge order takers in front of a computer . AVOID this operation. Wine Express responded to this post with a series of less than accurate statements. No person I spoke with EVER offered to send other wine. At NO TIME was i contacted to tell me the wine was not available. In fact when i finally called to ask when the wine would be delivered I was told it was on back order and to be patient. AVOID this entity appears to be a complete scam and bate and switch team. You will unlikely every get what you order.

Van Bennington (12/31/2020)

Wine Express apparently partnered with Redneck Riviera to distribute John Rich's whiskey.nnI ordered a bottle of Granny Rich Reserve on December 10. My credit card was immediately charged $50+ which was to include shipping costs.nnI have not received notice of the product shipping, and even worse; one of their customer service reps told me that they have NO RECORD OF MY PURCHASE. This is after my forwarding a copy of my purchase record.nnThis company has managed to pocket my hard-earned money which i will never recover.nnBuyer Beware. Avoid this business at all cost.