Map
Detailed Information
- Place Types Travel agency
- Address 415 Main St, Highland Falls, NY 10928, USA
- Coordinate 41.373638,-73.9641136
- Website http://www.westpointtours.com/
- Rating 4.6
- Compound Code 92FP+F9 Highland Falls, NY, USA
Openning hours
- Monday 9:00 AM – 3:30 PM
- Tuesday 9:00 AM – 3:30 PM
- Wednesday 9:00 AM – 3:30 PM
- Thursday 9:00 AM – 3:30 PM
- Friday 9:00 AM – 3:30 PM
- Saturday 9:00 AM – 3:30 PM
- Sunday 9:00 AM – 3:30 PM
Photos
Reviews
I wish I could leave two separate reviews for this company.nnThe first review would be for the actual tour itself, which was given by Gerry, an experienced, personable and knowledgeable guide. The tour was exceptional because of her. This is not an open campus where you can simply wander around and it has a great deal of history which she imparted clearly and with passion. I highly recommend the product West Point Tours is selling and would clearly give it five stars.nnAt the other end of the spectrum was the pre-tour customer experience. They want you to make your reservations online at their website, which is fine, except that for some reason they stop taking reservations at noon on the day before the actual tour. Good luck trying to reach a live person. I tried several times and was unable to do so. What was even more unforgivable was that the company did not return any of the three messages I left, so that I could be sure to buy tickets for today's tour. I would give their customer service zero stars.nnIn sum, my message to the consumer is to take this tour and see this beautiful campus, but reserve early online, or by no later than noon the day beforehand, because they don’t value customer service, don’t return calls, contrary to saying they’ll do so, and in the end you’re unlikely to receive customer service from a human being.
Rabbi Kass is the best! In addition to top quality work he provides a personal touch which always creates a wonderful experience.
Excellent bus tour through West Point. The guide was very knowledgeable about many details and about general facts.
Terrific place to visit!!!
Used West Point Tours to provide wedding transport. They had school buses which is a nice economical option. Responsive and fair prices.
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