Murtaugh Restorations Inc

What a pleasure to work with a contractor who does great work and provides excellent customer service as well. Ever had an experience with a contractor who will give you an estimate and never follow up? Or worse, will start a job and then not show up for a couple of weeks while they do something else? Not Boyce and his crew. They are considerate of the customer's time and schedule and, did I mention that they do great work?!?!?!nI have more work to do and would hire these guys again without a second thought. He is usually booked pretty far in advance which is another indication that he has happy customers.

We had a great experience with Murtaugh Restorations. Over the winter we discovered that our roof ridge vent was damaged, allowing snow and rain to enter, causing our ceiling to become wet. We had to wait out the winter before we could get the ridge vent replaced. Meanwhile, with every snowfall, or in warmer temperatures, rainfall, our upstairs ceiling would become saturated. It was extremely stressful. When spring finally arrived, we signed a contract with a prominent local company. They promised that the work would be completed “within a couple weeks”. A couple weeks came and went. They made the same promise four more times. Finally, we asked that the contract be voided and we called Murtaugh. We met with a Murtaugh representative on a Friday afternoon, got a reasonable estimate the same day, and had the work completed within TEN DAYS. Now, when it rains, we feel like we can relax.nOur job was not a huge money-maker for Murtaugh. But...Murtaugh seems to realize that business is about more than building up a bank balance - it’s also about building good will. While I am not going to spend time and energy bad-mouthing the “other” company, I AM going to spend plenty of time and energy recommending Murtaugh. They understood the stress this problem was creating for us...and in fixing our roof, they built a whole lot of good will. They will be the FIRST company we call next time and the FIRST company we recommend to others.

Company is a joke if they said they'll repair your ceiling and give you an estimate and send me an invoice with cost. Estimator never called me back to set a date and I called again and he said he'll see if his workers can do weekends then never called back on that either. So I called company line to transfer message and another week later never got a call back from that. Over three weeks and I needed my ceiling repaired before I move put of state and NOTHING! I was willing to pay the rate and get it done but apparently my job wasn't good enough or they can fix my swirl style ceiling.nCompany lacks communication and rapid response to customer needs.nHome Depot it is!!!

I have had three jobs done by this company in the past year. A small roof repair, a pipe repair which also entailed ceiling repair and a window replacement. On all three jobs the employees were very professional and showed up right on time. The owner came out to inspect all work and to make sure we were happy with the job that was done. I will continue to use this company in the future.

I needed a roof repair and selected this group on the internet for my area. What a great choice! Very professional, good communication with explanations and photos of what needed done as well as the finished job. Fair pricing. Fast service. Boyce even returned a few days later to place a screen door on track that I had accidentally walked through!! They are capable of doing work in many areas and from now on they will be the first group I go to for any needed job. Highly recommended.